Chen Man Fong
Service Crew
Kuala Lumpur,14
Summary
Dynamic service professional with a strong work ethic and proven customer service skills, honed at Andaman Seafood Village. Recognized for enhancing guest satisfaction through personalized service and efficient task completion. Proficient in food preparation procedures and team collaboration, consistently upholding high standards of cleanliness and organization in fast-paced environments.
Highly efficient Service staff well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
Languages
Work History
Service Crew Member
Nirvana
03.2025 - Current
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Improved dining experience by providing prompt, attentive service to guests.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Inspected dishes and utensils for cleanliness.
Service Staff
Andaman Seafood Village
01.2025 - 02.2025
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
- Assisted in food preparation tasks, adhering to safety and sanitation guidelines to maintain food quality.
- Collaborated with team members to efficiently manage service flow during peak hours, enhancing overall guest satisfaction.
- Streamlined service processes, resulting in increased efficiency and improved response times.
- Upheld company standards of excellence through consistent delivery of high-quality services.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
SMK Seri Sentosa
Kuala Lumpur 04.2001 -
Skills
Customer service
Safe handling standards
Food preparation procedures
Strong work ethic
Team collaboration
Stress tolerance
Efficient task completion
Time management
Microsoft Word
MS office
Timeline
Service Crew Member
Nirvana
03.2025 - Current
Service Staff
Andaman Seafood Village
01.2025 - 02.2025
SMK Seri Sentosa
04.2001 -