Chen Jing Wei Joan

- Conduct mental arithmetic classes for students of various ages and levels.

- Facilitated activities to enhance numerical cognition and concentration skills.

- Guided students to build confidence in mental calculation through practice and encouragement.

- Oversee the full spectrum of a designated product category, including inventory levels, pricing accuracy,
product displays, and sales analysis. Optimize the use of the sales floor to maximize product visibility
and sales opportunities.
- Actively participate in achieving sales targets and driving the growth of the assigned product category.
- Analyze sales trends and recommend strategies and initiatives to boost sales and address performance
gaps. Implement initiatives to optimize category performance in alignment with overall store objectives.
- Collaborate with Merchandising Managers and suppliers to address issues related to Local Sales
Merchandising (LSM) or promotional activities.
- Deliver exceptional customer service by effectively resolving escalated customer inquiries or
complaints. Create and maintain an environment where every customer has a positive and enjoyable
shopping experience at the retail outlet.
- Conduct training sessions for Retail Assistants on category-specific knowledge and retail outlets
procedures to equip them with the skills and expertise needed to perform their duties effectively.
- Provide ongoing coaching and support to Retail Assistants to improve individual and team performance,
ensuring tasks are completed to expected standards while maintaining adherence to store policies,
procedures, and company rules.
- Perform cashiering duties as required, ensuring accurate and efficient transaction processing.
- Step in to perform the duties of Retail Assistant as needed, including tasks like housekeeping, product
labeling, merchandising and provide assistance during peak hours to maintain operational efficiency.
- Process purchase orders, stock receipt reports, and other required documentation accurately and on
time. Maintain organized and up-to-date records for the department.
- Assist in conducting daily morning briefings to communicate goals, updates, and expectations to the
team, ensuring alignment with store objectives and daily operational priorities.
- Participate in and help coordinate stock-taking exercises to ensure accuracy and accountability in
inventory management.

- Prepare lesson plans and conduct classes aligned with developmental milestones.

- Manage classroom behaviour to ensure safety and well-being.

- Use differentiated teaching methods to cater to diverse learning styles.

- Promote children's independence in decision-making and self-expression.

- Collaborate with teachers and parents to track and support progress.

- Conduct music, story, and phonics activities to enhance cognitive, language, and literacy skills.

• Processed payments and issued receipts accurately.
• Handled gift-wrapping and maintained organised transaction records.

- Managed classroom activities and maintained a safe, engaging environment.

- Prepared lesson plans, activity materials, and homework for children aged 4-6.

- Communicated with parents regarding learning progress and daily updates.

- Supported indoor and outdoor learning activities and supervised physical play.

- Assisted children with homework and ensured understanding of assignments.

- Performed receptionist duties when required.

• Promoted products to customers to drive brand awareness and sales.

- Taught vocabulary recognition and pronunciation to enhance literacy skills.

- Supported individual and group learning, fostering social development.

- Encouraged positive peer relationships within the classroom.

- Supported the principal in daily administrative tasks and classroom management.

- Administered academic assessment and provided small- group instruction.

- Taught study skills, note-taking, and test taking strategies.

- Prepared learning materials and maintained classroom organisation.

- Monitored and reported student progress regularly.