SPORT
CHENG XING TING
Sale Executive Cum Management
Ipoh,Perak
Summary
Sales Representative with over 3 years of printing advertising industry experience. Growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Diplomatic skills. Talented at generating leads and demonstrating products to close high-volume sales. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. Attentive listener with excellent multitasking, communication and organizational abilities. Multilingual with fluency in Mandarin, Cantonese, Hokkien, English & Malay.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Sales Representative
Cheng Xing Advertising
Sitiawan, Perak
10.2019 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Set up over 58 new accounts in two years.
- Fostered good relationships with customers using communication skill, my confident and self-motivation bolstering future sales opportunities.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Trained new employees on customer service, money handling and organizing strategies.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits 30%.
Department Manager
Hight Jet Enterprise
IPOH, PERAK
11.2013 - 04.2021
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Performed supplier risk evaluations and supported regulatory inspections.
- Managed quality programs to reduce overdue compliance activities.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Coordinated site investigations, documented issues and escalated to executive teams as needed.
- Prepared quotes for new products and services and composed budgets.
- Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Produced high quality finished printed materials including brochures, flyers, four-color artwork and mailers.
- Prepared and operated offset printing press for maximum efficiency and production.
- Checked job information at each press to verify that correct ink was delivered.
- Inspected machines and performed repairs.
- Loaded and positioned unprinted materials.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Distributed updated weekly report of project priorities to team members and management.
- Set up and operated printing press machines.
- Adjusted press during production runs to maintain specific registration and color densities.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
Education
Advance Diploma in Multimedia Graphic Design - Multimedia Graphic Design
04.2011 - 08.2013
Skills
Product and service sales
undefinedInterests
TRAVEL
Event Decoration
Timeline
Sales Representative - Cheng Xing Advertising
10.2019 - Current
Department Manager - Hight Jet Enterprise
11.2013 - 04.2021
Era Technology Communication Art & Design - Advance Diploma in Multimedia Graphic Design, Multimedia Graphic Design
04.2011 - 08.2013
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