CHEN FANG ELVA CHEONG

TEAM LEAD

Kuala Lumpur

Summary

Dynamic sales leader with proven success at CARRO TECHNOLOGY SDN BHD, enhancing team performance through strategic coaching and training. Expert in sales planning and team management, consistently exceeding targets. Recognized for building strong client relationships, driving revenue growth, and delivering exceptional service that fosters repeat business.

Upbeat and driven with talent for motivating and guiding teams towards achieving sales targets, ensuring customer satisfaction and fostering team collaboration. Possesses in-depth understanding of sales strategies and customer relationship management, coupled with proficiency in data analysis and performance metrics. Committed to driving revenue growth and building high-performing sales team.

Overview

years of professional experience

Work History

Sales Team Leader

CARRO TECHNOLOGY SDN BHD

12.2019 - Current

Boosted sales performance by implementing effective team training and coaching strategies.
Mentored junior team members to develop their skills and advance their careers with the company.
Managed a high-performing sales team, consistently achieving and surpassing set targets.
Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.

SALES EXCUTIVE

ENERISE MOTOR ENTERPRISE

10.2016 - 11.2019

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Dental Assistant

Dental Clinic / SINGAPORE

03.2011 - 08.2016

Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Education

High School Diploma -

SMK TRIANG , Kuala Pahang, Pahang, Malaysia

04.2001 -

Skills

Team management

Timeline

Sales Team Leader - CARRO TECHNOLOGY SDN BHD

12.2019 - Current

SALES EXCUTIVE - ENERISE MOTOR ENTERPRISE