Chan Chee Yuan
Senior Customer Service
Senawang
Summary
Skilled at routing calls and mail, setting appointments and documenting information. Good customer service and data entry skills and capability to handle multiple phone lines.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Customer Service
Delphint sdn bhd
09.2022 - Current
- Company Overview: An online platform company that serves both guests and merchants, with a shift-based work structure
- In this role, your main responsibilities would likely include responding to various requests for information, troubleshooting issues, and ensuring that both guests and merchants have a positive experience with the platform
Customer Service
Startek
06.2022 - 08.2022
- Company Overview: Starhub
- Inbound call need to solve customer enquiry
- Helping customer to get internet or tv function
- Besides, need multitasking with a few systems such like CRM, Call track…
- Lastly, need to solve about customer general enquiry like check bill, check the latest promotion with starhub
- Starhub
Sales and laptop Service
Interplanetary Enterprise
02.2022 - 05.2022
- Doing sales and laptop maintenance service
Education
Diploma - computer science
New Era University College
05.2020 - 05.2022
Skills
Hardware and Software Support
Timeline
Customer Service
Delphint sdn bhd
09.2022 - Current
Customer Service
Startek
06.2022 - 08.2022
Sales and laptop Service
Interplanetary Enterprise
02.2022 - 05.2022
Diploma - computer science
New Era University College
05.2020 - 05.2022
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