Skilled at routing calls and mail, setting appointments and documenting information. Good customer service and data entry skills and capability to handle multiple phone lines.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Customer Service
Delphint sdn bhd
09.2022 - Current
Company Overview: An online platform company that serves both guests and merchants, with a shift-based work structure
In this role, your main responsibilities would likely include responding to various requests for information, troubleshooting issues, and ensuring that both guests and merchants have a positive experience with the platform
Customer Service
Startek
06.2022 - 08.2022
Company Overview: Starhub
Inbound call need to solve customer enquiry
Helping customer to get internet or tv function
Besides, need multitasking with a few systems such like CRM, Call track…
Lastly, need to solve about customer general enquiry like check bill, check the latest promotion with starhub