Chee Ming Lam

• Manage end-to-end order to cash activities including orders/sales processing, sales recognition, Accounts Receivable, products returned and refund processing.
• Ensure bonus payments to Distributors are paid in a timely manner on a monthly basis.
• Monitor and review all periodic reporting to ensure timely and accurate compliance on Service Level Agreements (SLA) and monthly Key Performance Indicators (KPI) metrics are met.
• Ensure timely and accuracy in daily sales vs. receivable reconciliation and send to stakeholders.
• Monitor overall Accounts Receivable ledger and sub-ledger reconciliation including bad debt provisions and write-off.
• Review journal entries posted by team members and monthly accounts reconciliation.
• Focal point for internal and external audit matters and coordinate timely submission of required supporting documents and information to auditors.
• Maintain a strong financial control environment and ensure timely escalation and remediation of any control deficiencies identified.
• Review risk assessment and mitigation of operations with O2C & Bonus Manager.
• Work closely with Affiliates and Technology Team in the migration of legacy system to new system (Oracle).
• Ensure a high standard of customer service is maintained at all times.
• Implement and drive continuous processes improvement to promote efficiency and effectiveness.
• Provide SME expertise to Affiliates, Management, and any internal team pertaining to O2C/Bonus operations if required.
• People Management related tasks:
• Maintain a high level of employee engagement, provide coaching and training to team members.
• Manage daily work allocation and performance appraisal to all direct reports.
• Recruitment of new team members with the right skill set and experience.

• Assure timely collection of monies due to corporation.
• Responsibility to assign task member
• Manage the volume by ensuring all team member are equally utilized
• Manage cash application making sure all cash receipts are applied properly
• Provide assistance, coaching and guidance for the team member.
• Monitor SLA and ensure adherence to SLA at all times.
• Managing escalations and ensure minimum escalation at all times.
• Participate in management meeting
• Make recommendations to improve quality of cash receipts application and collection procedures.
• Monthly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
• Manage the process that identifies and implements significant Continuous Improvement opportunities to support division and corporate objectives
• Managing 16 staff.

• Record Inter-company transaction
• Issuance of inter-company DN/CN
• Perform"Account Allocation" regularly to inter-company rechargeable accounts
• Ensure clearance of inter-company rechargeable accounts during month-end
• Apply allocations to settled inter-company transaction
• Ensure smooth completion of month-end closing process
• Handle Inter-company inquires promptly
• Ensure inter-company reconciling items are recorded promptly and aged items are properly followed up
• Prepare monthly inter-company rechargeable aging report.
• Record receipt accordingly
• Liaising with countries on incoming funds allocation
• Handle AR inquires
• Perform month-end activities - AR revaluations, revaluation allocations, prepare AR aging/ receipts reports
• Ensure complete and proper records retention
• Perform backup activities for one's for one's peer/department as and when required
• Perform ad hoc assignment
• Manage a staff of 7.

• To obtain inter-company balance confirmation after month end closing
• To extract transactions listing from various Accounting system (SUN, Oracle etc)
• Perform monthly Inter-company Reconciliation
• Prepare report of unmatched balance &got;USD 5k
• Monitoring unmatched items, unposted invoices, unallocated receipts, uncleared payments or any other reason for the differences
• Analyse the unreconciled items and communicate with different stakeholders to clear the variance
• Follow up closely with respective team to ensure unreconciled items is rectified
• Check/match monthly inter-company Netting file provided by corporate
• Upload netting file into SUN/Oracle
• Ensure complete and proper records retention
• Perform backup activities for one’s peer/department as and when required
• Perform ad hoc assignments
• Manage a staff of 9.
• Record Inter-company transaction
• Issuance of inter-company DN/CN
• Perform"Account Allocation" regularly to inter-company rechargeable accounts
• Ensure clearance of inter-company rechargeable accounts during month-end
• Apply allocations to settled inter-company transaction
• Ensure smooth completion of month-end closing process
• Handle Inter-company inquires promptly
• Ensure inter-company reconciling items are recorded promptly and aged items are properly followed up
• Prepare monthly inter-company rechargeable aging report.
• Record receipt accordingly
• Liaising with countries on incoming funds allocation
• Handle AR inquires
• Perform month-end activities - AR revaluations, revaluation allocations, prepare AR aging/ receipts reports
• Ensure complete and proper records retention
• Perform backup activities for one's for one's peer/department as and when required
• Perform ad hoc assignment

• Record Inter-company transaction

• Issuance of inter-company DN/CN

• Perform"Account Allocation" regularly to inter-company rechargeable accounts

• Ensure clearance of inter-company rechargeable accounts at month-end

• Apply allocations to settled inter-company transaction

• Ensure smooth completion of month-end closing process

• Handle Inter-company inquires promptly

• Ensure inter-company reconciling items are recorded promptly and aged items are properly followed up

• Prepare monthly inter-company rechargeable Aging report.

• Record receipt promptly

• Liaising with countries on incoming funds allocation

• Handle AR inquires promptly

• Perform month-end activities - AR revaluations, revaluation allocations, prepare AR aging/ receipts reports

• Ensure complete and preper records retention

• Perform backup activities for one's for one's peer/department as and when required

• Perform ad hoc assignment

• Record receipt promptly

• Liaising with countries on incoming funds allocation

• Handle AR inquires promptly

• Ensure complete and preper records retention

• Select, groom, coordinate training and retain the Accounting Services- Quality control and reporting team

• Support implementation of short and long-range departmental goals, policies and operating procedures

• Provides effective leadership in regard to the best accounting practices

• Manage a staff of 7.

• Doing allocation receipt for the previous date.
• Create new account in the system.
• Create Manual invoice for the customer.
• Create Manual receipt/unloading the receipt in the system.
• Sending daily report & Monthly report to the Local country
• Assist manager in day by day job operation.
• Reconcile daily report for those invoice which is unable to be proceed in the system.
• Maintain & manage up-to-date billing system,follow up and allocation of payments.
• Carry out billing and reporting activities according to specific deadlines & reconciliation of accounts.
• Investigate and resolve customer queries in order to process further adjustments.
• Communicate with local agent via phone, email, mail or personally.
• To attend to all queries concerning the payments from customers.
• To upload and review/analyse the Unapplied and Unidentified report from Ocean support.
• To work closely with local Documentation, Bank Accounting staff and Local Finance staff.

• Doing Review for the previous shipment date.

• Doing the adjustment for the customer account.

• Doing billing for the customer account.

• Doing monthly reporting for customer charges

• Doing reporting for local country.

• Assist Team Lead in day by day job.

• Preparing of monthly report for the local country.