Microsoft
Chee Hoe Ow
Sales, Telecommunication
Ipoh
Summary
Accomplished Chef Supervisor with a proven track record at Zoey's Diner, where I streamlined food preparation processes and negotiated ingredient pricing, reducing costs while ensuring quality. Skilled in menu development and sanitation standards, I excel in building strong client relationships and leading teams to success. Demonstrated ability to enhance customer satisfaction and retention through exceptional service.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Chef Supervisor
Zoey's Diner
06.2023 - 10.2023
- Streamlined food preparation processes for faster service times and better quality control.
- Reviewed vendor contracts to negotiate better pricing on ingredients, lowering operational costs while maintaining quality standards.
Management Trainee
The Providore
05.2022 - 06.2023
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Used company reports to analyze sales, gross profit and inventory activities.
Account Manager
Brothers Comm Enterprise
06.2019 - 04.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Education
Bachelor of Arts - Mass Communication
University Tunku Abdul Rahman
Kampar, Perak, Malaysia 04.2001 -
Skills
Decision-making
undefinedSoftware
Timeline
Chef Supervisor
Zoey's Diner
06.2023 - 10.2023
Management Trainee
The Providore
05.2022 - 06.2023
Account Manager
Brothers Comm Enterprise
06.2019 - 04.2022
Bachelor of Arts - Mass Communication
University Tunku Abdul Rahman
04.2001 -
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