Overview
Work History
Education
Skills
Languages
Timeline
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Charmaine Samantha

Charmaine Samantha

Kuching

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Part time retail

Typo
10.2023 - Current
  • Provided exceptional customer service and assisted customers in selecting products
  • Operated cash registers and handled transactions accurately and efficiently
  • Maintained store appearance and organized merchandise to enhance customer shopping experience
  • Collaborated with team members to achieve daily sales targets and store goals
  • Developed strong product knowledge to effectively answer customer inquiries and upsell products.

Internship

Moredoor Interactive sdn bhd
3 2022 - 6 2022
  • Managed community engagement and communications for a game project at Moredoor Interactive Sdn Bhd
  • Developed and executed strategies to cultivate a vibrant and engaged community of players
  • Monitored and responded to community feedback, ensuring a positive player experience and fostering brand loyalty
  • Organized and moderated online events, tournaments, and social media campaigns to promote community interaction
  • Collaborated closely with development teams to relay player insights and feedback for continuous improvement of the game
  • Showcased work and achievements to Shell executives, demonstrating impact and innovation in gaming community management.

Insurance Agent

New Heart Network
07.2022 - 09.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Achieved top sales in the month of May & June
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Part Time Teacher Assistant

Doodlesini
01.2022 - 03.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Education

Bachelor in Multimedia Design -

Swinburne University
Kuching, Sarawak, Malaysia
03.2019 - 05.2022

Master in Business Administration International - undefined

Swinburne University
10.2023 - Current

Skills

Microsoft Word

Languages

English
Bahasa Melayu

Timeline

Part time retail

Typo
10.2023 - Current

Master in Business Administration International - undefined

Swinburne University
10.2023 - Current

Insurance Agent

New Heart Network
07.2022 - 09.2022

Part Time Teacher Assistant

Doodlesini
01.2022 - 03.2022

Bachelor in Multimedia Design -

Swinburne University
03.2019 - 05.2022

Internship

Moredoor Interactive sdn bhd
3 2022 - 6 2022

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Charmaine Samantha