Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Charlie Cheong Lye Yee

Charlie Cheong Lye Yee

-
Malacca

Summary

Reliable in completing accurate work in full compliance with standards and requirements. Productive employee with proven track record of successful project and produce quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Warehouse Assistant / Retailer

Straits Pharmacy
10.2020 - 05.2025
  • Managing the flow of products and stock through warehouse.
  • Box, wrap and pack the merchandise in accordance with relevant procedures and standards.
  • Prepare all orders for shipment.
  • Record and manage all impaired or damaged merchandise items.
  • Operate adequate merchandise management tools.
  • Enter data in inventory and logistic software programs.
  • Demonstrates and explains merchandise, selecting and suggesting options suitable for customers needs.
  • Assist customers with purchase decisions.
  • Retrieves merchandise from sales floor, stock room and other outlets.

Cafe Manager

Todd's Cafe
01.2019 - 09.2020
  • Company Overview: The Scampi House
  • Scheduling shifts for baristas and training new employees.
  • Monitoring daily expenses and revenues and ordering supplies.
  • Ensuring that quality standards are met by monitoring the quality of coffee being prepared.
  • Providing feedbacks to baristas who need improvement.
  • Preparing beverages such as espresso, capuccino, mocha, latte or blended coffee drinks.
  • Supervising the work of baristas to ensure that they are providing quality customer service and selling products effectively.
  • The Scampi House

Barista

Yeast Pastry House Sdn Bhd
06.2017 - 12.2018
  • Production of high quality and crafted beverages.
  • Calibration of grind & bean and maintenance of espresso coffee machine.
  • To work official and unofficial functions as detailed.
  • To serve drinks according to the style and type of operation as defined.
  • Clean coffee machines and work area.
  • Greet, prepare, service and take guests orders for beverages or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.

Sales & Marketing Executives

The IBR Asia Group Sdn Bhd
06.2016 - 05.2017
  • Contributing to the development of marketing strategies.
  • Conducting market research on rival products.
  • Designing and implementing marketing plans for company products.
  • Coordinating with media representatives and sponsor.
  • Working with the sales team to develop targeted sales.
  • Answering client queries about product specifications and uses.
  • Maintaining client relations.
  • Creating and presenting sales performances reports.

Education

MBA - Business Administration

Singapore Business School
Singapore
04.2001 -

High School Diploma -

First City University College
Kuala Lumpur
04.2001 - 02.2017

SPM -

SMK Infant Jesus Convent
Malacca, Melaka, Malaysia
01-2011

Skills

  • Microsoft Office
  • Premier Pro

Personal Information

  • Date of Birth: 12/18/95
  • Gender: Female
  • Nationality: Malaysia
  • Marital Status: Single
  • Place of Birth: Malacca

Timeline

Warehouse Assistant / Retailer

Straits Pharmacy
10.2020 - 05.2025

Cafe Manager

Todd's Cafe
01.2019 - 09.2020

Barista

Yeast Pastry House Sdn Bhd
06.2017 - 12.2018

Sales & Marketing Executives

The IBR Asia Group Sdn Bhd
06.2016 - 05.2017

MBA - Business Administration

Singapore Business School
04.2001 -

High School Diploma -

First City University College
04.2001 - 02.2017

SPM -

SMK Infant Jesus Convent

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