Chang Li Wen
Kuala Lumpur
Summary
Detailed-oriented e-commerce specialist with extensive experience and a proven knowledge of online store operations. Self-motivated work ethic to perform effectively in independent or team environments. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relationship Management Associate
Shopee Mobile Malaysia Sdn Bhd
12.2023 - Current
- Developing and maintaining a close relationship with Shopee sellers
- Negotiating deals with sellers and curate SKUs for various campaigns, promotions, online marketing, and media as required
- Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue
- Securing exclusive partnerships for key campaigns
Channel Store Development Executive
Synagie Sdn Bhd
12.2021 - 11.2023
- Manage product listing, pricing, promotion, images and inventory in e-commerce seller centre to ensure store metrics maintain excellent
- Liaise with warehouse and commercial team to provide a seamless e-commerce operation, including order fulfillment and logistical planning
- Work closely with graphic designers to conceptualize components of set and banners for campaigns and business as usual
- Provide solutions to customer service team for customer who has inquiry on pre-sale or after sales
Sales Administrative Assistant
Lagenda Properties Berhad
07.2020 - 11.2021
- To liaise and corresponding with solicitors, bankers and purchasers on all matters related to sales administrative
- Following up all loan approval with bankers and agencies closely
- Responsible to issue out any reminders or cancellation letters to purchasers
- Coordinate with colleagues on problem solving, changes of procedure and improvement of workflow
Education
Bachelor of Business Administration - Marketing
INTI International University and Colleges
Nilai, Malaysia2025
Diploma of Higher Education - Business
INTI International College Subang
Subang Jaya, Malaysia03.2020
Skills
Detailed-oriented
Time management
Problem-solving
Campaign development experience
Languages
English
Advanced
C1
Chinese (Mandarin)
Proficient
C2
Malay
Advanced
C1
Chinese (Cantonese)
Advanced
C1
Certification
- Microsoft Excel 2016 (Basic & Intermediate)
Timeline
Relationship Management Associate
Shopee Mobile Malaysia Sdn Bhd
12.2023 - Current
Channel Store Development Executive
Synagie Sdn Bhd
12.2021 - 11.2023
Sales Administrative Assistant
Lagenda Properties Berhad
07.2020 - 11.2021
Bachelor of Business Administration - Marketing
INTI International University and Colleges
Diploma of Higher Education - Business
INTI International College Subang
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