Chang Hoong Wai

(Property One Stop Solution - Reno, Rent, Manage)

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue.
• Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
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(Property Bulk Purchase & Property Investor Group)

• Coordinate loan financing application for the property purchaser.
• Assist as crew in the property learning preview and events

• Perform IT audit tasks that support and improve the accuracy of financial audits.
• Established team priorities, maintained schedules and monitored performance.

• Proposed a Standard Operating Procedure for functions in the finance department.
• Improve and integrate existing Excel worksheet by using Excel VBA.
• Set up new accounting software and assist in system migration from Sage UBS to Autocount.

(Direct Selling)

• Approach new and potential customers in arranged location.