Chandrakala Athiappan
Teacher
Subang Jaya, Selangor
Summary
- Anticipating a challenging and fulfilling career as an educator, inspiring students to achieve much better
- More than 20 years of successful management experience. Dynamic and highly motivated with expertise in a multi-cultural environment. A quick learner with ability to rapidly achieve organizational integration job requirements and employ new methodologies. Have the ability to handle tasks responsibly.
- Consistent achievements as a Top producer, increasing revenues, portfolios and profits through expertise in business development, relationship building and exceptional service follow-up. Strategic planning, sales and marketing experience combine with qualifications in staff development, coaching and management to drive and deliver performance results. Excellent oral and written communications with a proven ability to develop and maintain sound business relationships. Demonstrated ability to assume responsible roles and perform in highly visible positions, work in high stress environments to beat deadlines and produce effective results. Motivated and enthusiastic self-starter; effective team player and an independent employee.
Overview
29
29
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
Work History
Educator
Cranbridge Education Group
- Student Exchange Program Facilitator - Japan
Secondary School Teacher
Stella Maris International School
04.2022 - Current
- Maintained detailed records of student performance, using this information to adjust instruction based on individual needs and progress toward learning goals.
- Boosted students'' critical thinking skills through engaging debates and group discussions.
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Utilized data-driven analysis to regularly assess student progress, enabling targeted support for struggling learners.
- Established strong relationships with parents through regular communication, promoting family involvement in students'' education.
- Implemented innovative assessment methods that focused on measuring student growth rather than just test scores, providing more accurate feedback on learning outcomes.
- Developed and implemented creative teaching strategies to accommodate various learning styles.
- Organized extracurricular activities such as clubs and field trips to enrich students'' educational experiences outside of the classroom setting.
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Established and communicated clear objectives for all educational activities.
- Distributed and collected classroom materials such as worksheets, quizzes, and tests.
- Used computers, audio-visual aids and other equipment to supplement presentations.
- Disciplined students who engaged in cheating, plagiarism or other wrongdoing.
- Monitored student progress and provided feedback to both students and parents.
- Developed and implemented behavior management plans to address student issues.
Project Coordinator
Amlion Manufacturing Sdn Bhd
11.2017 - 03.2018
- Project Coordinator for the Ist Malaysian Bath & Kids
- 1st outlet successfully created and opened at 1Utama New Wing
- Worked closely with Warner Brothers for licensing and branding
- Approved license and brand for Super Heroes
- Worked at the outlet for one month to create awareness on the kids bath range which does not contain any chemicals or paraben
- Planned and coordinated closely with printers and Ministry of Health team on approval of ingredients
- Detailed and careful measures taken to complete the project
- 2nd outlet successfully opened at Alamanda, Putrajaya
Certified PTSD Coach
Prolympian Coach
01.2015 - 12.2015
- Company Overview: Certified PTSD Coach
- USA
- Canada
- Certified with HT (Hand Therapy) for Post Traumatic Stress disorder
- Certified PTSD Coach
- USA
- Canada
Consumer Lending Specialist
Ambank (M) Bhd
12.2012 - 08.2013
- Lending Specialist in Mortgage Loans, Personal Financing-I for Govt Servants, Amoneyline, Hire-Purchase and Banca products in line with bank’s policies and procedures
- Total Submission Mortgage Loans sales of RM13mil, Acceptance of 2mil
- Regular Roadshow and tie-ups with Govt Sectors
- Branch customer service for ML and opening account
- Conduct KYC and due diligence for customers
- Tie-up with developers and solicitors
Outlet Manager
EASY RHB
07.2010 - 11.2012
- Achieved One of The Top Outlet Manager Award – The Star and Metro
- Consistently achieve positive results in a rapidly changing banking environment
- Consistent track record of generating new business opportunities, retaining existing clients, and consistently exceeding corporate goals
- Demonstrated ability to lead teams through mentoring management style
- To sustain one of the top performing outlets in Klang Valley
- Able to achieve and beyond the given target and threshold
- Provide opportunities for employees development through counseling, identification of high potential employees, delegating special projects and facilitating task forces
- To Ensure overall operations of the Outlet
- Control and Custody of Security Items
- Created monthly and quarterly data reports, providing an accurate basis for credit analysis
- To Perform Verification check on Mandatory Reports
- To Display First Hand in Customer Service
- Consistent Staff check to Gauge level of knowledge on products and system flow
- Review all loan documentation to be right before submission
- To always display highest integrity in processing loans and services
- Annual Performance Appraisal
- Created work schedule to ensure coverage and smooth work flow
- Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the area nearby
- Interviewed, trained, supervised, and evaluated up to 12 employees
- Identified and resolved conflicts between public and bank, employees and management, clarifying work relationships and alleviating communication problems
- Arrange 6 ASB Awareness Booths with the Education Ministry, Jln Duta, Health Ministry and Mara Uitm-Jengka bringing in sales volume averaging RM 1.5M – RM1.9M per month from November 2010 till March 2011
- Arrange Monthly Life Insurance & PA Awareness Roadshows with Pusrawi and Alpha Medical generating RM15,500 in Life Insurance in line to the target of RM13,000 per month
- This was a 3 month effort tie-up
Personal Banker
RHB Bank Berhad
07.2006 - 07.2010
- Managed a portfolio of over 50 customers on a monthly basis with borrowing and non-borrowing relationships
- Handled over RM3.5M in monthly mortgage revenues, credit lines of RM2M in commercial loans and lines, RM1M in personal financing and RM2M in deposits
- Significantly increased loan portfolio from RM15 million to RM58 million in first three years
- Increased volume of business with local business owners by 25%
- Established profitable relationships with several developers, valuers, builders, contractors, investors, business owners and law firms
- Process scope – Bank fees(Overdrawn, ATM withdrawals, Cheque/Standing Order/Direct Debit/ Bill Payment Returns), opening of both Savings and Current account, account maintenance, OD FD, CC against FD, loan payments, debt management, credit score evaluation KYC evaluation and complaints handling
- Recognized for achieving largest monthly volume in branch lending in Central Region 1
- Top Performer in Department and Region for Mortgage, Commercial and Personal Financing
- Expanded customer base through a variety of effective sales techniques
- Proven ability to manage key account relationships and large-scale projects
- Experience with presenting to senior management, representing personal bankers in discussions with other branches in Central Region 1, meeting with customers, training and coordinating the activities of branch managers
Marketing Manager
Damai Service Hospital
11.2005 - 07.2007
- Company Overview: 4star Specialist Hospital
- Designed & implemented standard marketing techniques for the first time for a hospital
- Successfully increased more patients for Gynea Department and Nursing Courses to 78% from 55%
- Managing marketing staff to comply relating to ISO standard operation procedures
- Liaise with suppliers in terms of marketing materials and inventory status
- Created patients satisfactory survey quote to be distributed for every patient checking out
- 4star Specialist Hospital
- Started the Hair-Clinic with Dr Margerie from Australia
Team Manager
Mines Marketing Sdn Bhd
11.2002 - 07.2005
- Company Overview: Country Home Vacation Club – Palace of Golden Horses
- In-charge of a 9 member team
- To ensure monthly targets are met
- To conduct interview, recruitment and train new employees
- Co-relate with Medical tourism and booking office to ensure bookings are smooth during peak period and encourage during the year around booking
- Promote split entitlement for rental of customer’s nights
- Country Home Vacation Club – Palace of Golden Horses
Service Manager
Sodexho Marriott
08.1995 - 10.2001
- Company Overview: Marriott Chain of Hotels
- Sourcing, recruitment & induction of candidates, mainly foreign students
- Preparing orientation programs and training modules for foreign students
- Wide exposure and communication with both external and internal campus activity
- Performance Management – handling appraisals and career development for region of Pittsburg, Joplin and Springfield campus
- Responsible to maintain good inventory control management on all students turnaround time for each mealtime including during summer
- Analytical ability to perform pro-active decision / planning to prevent customer line-down
- Follow up closely with insufficient of staffing due to local foreign students act which causes high turnover rate
- Ensure weekly & monthly targets of student headcount are met
- Interact with quality assurance (Customer Specific Test)
- Marriott Chain of Hotels
Education
MSc. - Environmental Technology
Pittsburg State University
01.1997 - 01.2000
B.A. - Operational Management
Pittsburg State University
01.1995 - 01.1997
American Twinning Program
Rima College
01.1992 - 01.1994
Sijil Tinggi Pelajaran Malaysia (STPM) - undefined
Maxwell High School
Sijil Pelajaran Malaysia (SPM) - undefined
Sek Men Perempuan Jalan Ipoh
01.1985 - 01.1989
Skills
Coaching
Lesson Planning
Classroom Management
Group and individual instruction
Student relations
Peer Mentoring
Parent Interaction
Teaching strategies
Student Motivation
Student Interaction
Collaborative learning
Project-based learning
Teamwork and Collaboration
Positive Learning Environment
Student Motivation and Engagement
Certification
Certificate of Insurance – PCE, Ceili, General.
Experienceyears
12
References
- Dato Arunandy - Chief Sports and curricular Head Teacher - 013-3402822 - Stella Maris International School
- Ms Reeinas Renuka (HOD) - 012-2450061
- Lancelot Maurice De Souza, Area Manager- RHB, 012-6735871/03-78453713
- Anita Neelakandan, Hong Leong – Branch Manager (Taipan Branch), 016-6805856
- En Nash Md Shariff, Branch Manager – Ambank Bhd, 0193832791
Training
- Quality Assurance Training
- 6’S Housekeeping & Safety practice
- Microsoft Excel (Intermediate)
- Microsoft Word (Intermediate)
- Microsoft Power Point (Intermediate and advance)
Personal Information
- IC Number: 720827145378
- Ethnicity: Indian
- Date of Birth: 08/27/72
- Marital Status: Married
Reading and exploring
Reading inspires me. Books inspires me. They give me new ideas and refresh my thinking power. I always look for ways to improve myself intellectually so that my students or recipients will be enriched with many insights of worldly experience.
Timeline
Secondary School Teacher
Stella Maris International School
04.2022 - Current
Project Coordinator
Amlion Manufacturing Sdn Bhd
11.2017 - 03.2018
Certified PTSD Coach
Prolympian Coach
01.2015 - 12.2015
Consumer Lending Specialist
Ambank (M) Bhd
12.2012 - 08.2013
Outlet Manager
EASY RHB
07.2010 - 11.2012
Personal Banker
RHB Bank Berhad
07.2006 - 07.2010
Marketing Manager
Damai Service Hospital
11.2005 - 07.2007
Team Manager
Mines Marketing Sdn Bhd
11.2002 - 07.2005
MSc. - Environmental Technology
Pittsburg State University
01.1997 - 01.2000
Service Manager
Sodexho Marriott
08.1995 - 10.2001
B.A. - Operational Management
Pittsburg State University
01.1995 - 01.1997
American Twinning Program
Rima College
01.1992 - 01.1994
Sijil Pelajaran Malaysia (SPM) - undefined
Sek Men Perempuan Jalan Ipoh
01.1985 - 01.1989
Educator
Cranbridge Education Group
Sijil Tinggi Pelajaran Malaysia (STPM) - undefined
Maxwell High School
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