Chai Zong Hua Travis
QA Tester, Software Engireener
Kuala Lumpur,14
Summary
Proven in enhancing software quality at ETCTECH Tech Global SDN BHD through meticulous manual and automation testing, excel in test planning and functional testing. My collaborative approach improved QA efficiency, showcasing my ability to lead and innovate. Leveraging skills in requirements analysis and a knack for problem-solving, I significantly contribute to project successes. Software Tester effective at working in fast-paced testing environments to review software at each stage of development and production. Checks function, layout and operation for usability and visual design issues. Familiar with working in Agile-driven environments. Seasoned Software Tester offering 3 years of experience improving diverse software programs through diligent testing and analytical problem-solving. Familiar with writing reports on bugs, vulnerabilities and design issues.
Overview
6
6
years of professional experience
Work History
Software Tester
ETCTECH Tech Global SDN BHD
Kuala Lumpur, Kuala Lumpur
08.2021 - Current
- Defined and identified test cases for new application development.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Optimized test cases to maximize success of manual software testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Carried out tests to identify, report and repair bugs and glitches.
- Increased efficiency within QA team by implementing best practices for bug reporting and documentation, facilitating effective communication channels between team members.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Collaborated with QA team to test software quality through manual and automated testing.
- Collaborated with product owners to stay current on intended functionality.
- Teamed on planned tests and time-sensitive ad hoc requests.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Kept scripts and test cases updated with current requirements.
- Incorporated delivery requirements into planning of testing schedules.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Documented testing procedures for developers and future testing use.
- Optimized testing processes by designing reusable test scripts for various application modules, reducing time spent on repetitive tasks.
Software Engineer
Freelance Web Programmer Php Mysql Coding
Kuala Lumpur, Kuala Lumpur
04.2020 - Current
- Maintained existing software systems by identifying and correcting software defects.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with clients to define solution requirements.
- Updated old code bases to modern development standards, improving functionality.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Translated technical concepts and information into terms parties could easily comprehend.
- Inspected equipment, assessed functionality, and optimized controls.
Junior DevOps Engineer
Ciro Solution SDN BHD
04.2019 - 03.2020
- Managed cloud-based infrastructure, optimizing costs and ensuring high availability of services.
- Reduced time-to-market, automating build, test, and deployment pipelines using CI/CD tools.
- Streamlined deployment processes for increased efficiency and reduced downtime.
- Established effective communication channels between development and operations teams for smoother integration of tasks.
- Implemented version control systems to track changes in codebase efficiently and enable seamless collaboration among team members.
- Optimized infrastructure performance, implementing containerization strategies for better resource management.
- Improved system stability by implementing automated monitoring and alerting tools.
- Troubleshot complex issues in production environment, providing swift resolutions to minimize disruptions.
- Mentored junior team members on DevOps concepts, best practices, tools usage and helped them ramp up quickly on the projects.
IT Technical Support Representative
Ciro Soluion SDN BHD
02.2019 - 04.2019
- Supported company growth by assisting in the onboarding process for new employees, including provisioning accounts, setting up workstations, and providing initial training on company systems.
- Bolstered data integrity with regular backups of critical information and prompt recovery following any system failures or data loss incidents.
- Facilitated smooth software implementations through meticulous planning, coordination with vendors, testing compatibility with existing infrastructure, training users on new features/functions as needed.
- Collaborated with cross-functional teams to develop strategies for improving IT service delivery and user experience.
- Resolved technical issues for customers through remote assistance and on-site troubleshooting.
- Reduced downtime during system upgrades by performing thorough testing before deployment to production environments.
- Assisted in evaluating emerging technologies to determine potential benefits and feasibility for implementation within the organization.
- Demonstrated adaptability by staying current with industry trends and rapidly acquiring new skills as needed to support evolving business requirements.
Education
Bachelor of Science - Information Technology, Malaysia
Tunku Abdul Rahman University College
Setapak, Selangor, Malaysia 04.2001 -
Skills
Languages
Chinese (Mandarin), English
Native language
English
Upper intermediate
B2
Chinese (Cantonese)
Upper intermediate
B2
Chinese (Mandarin)
Proficient
C2
Malay
Upper intermediate
B2
Interests
Badminton
Challenge New Something
Travel
Timeline
Software Tester
ETCTECH Tech Global SDN BHD
08.2021 - Current
Software Engineer
Freelance Web Programmer Php Mysql Coding
04.2020 - Current
Junior DevOps Engineer
Ciro Solution SDN BHD
04.2019 - 03.2020
IT Technical Support Representative
Ciro Soluion SDN BHD
02.2019 - 04.2019
Bachelor of Science - Information Technology, Malaysia
Tunku Abdul Rahman University College
04.2001 -
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