CHAI JING XUAN
JOHOR BAHRU
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level admin clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Waitress Trainee
Restaurant PeiKin
03.2018 - 07.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Inspected dishes and utensils for cleanliness.
Shop Assistant
Fashion Shop
08.2022 - 05.2023
- Remained calm and composed in tense situations involving angry or upset customers.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Greeted customers entering store and offered assistance with requirements.
Administrative Clerk
INTER GENESIS SDN BHD
06.2023 - Current
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Input data and processed system change to generate accurate reports.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Entered data into system and updated customer contacts with information to keep records current.
- Leveraged individual strengths of staff members to increase productivity and accomplish daily tasks.
Education
11.2020
Skills
- Sales Forecasting
- Schedule Management
- Office Supplies and Inventory
- Administrative and Clerical Support
- Spreadsheet Development
- Billing and Invoicing
- Documentation and Recordkeeping
- Office Supply Management
- Word Processing
- Microsoft Office
- Serve Customer Needs
- Document Typing and Formatting
- Catering Support
- Reading Comprehension
Languages
Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
English
Intermediate (B1)
Timeline
Administrative Clerk - INTER GENESIS SDN BHD
06.2023 - Current
Shop Assistant - Fashion Shop
08.2022 - 05.2023
Waitress Trainee - Restaurant PeiKin
03.2018 - 07.2019
CERTIFICATE IN COMPUTER AND SCIENCE - ,
Similar Profiles
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Christopher Lill-WashingtonChristopher Lill-Washington
Social Media Coordinator at Wild Olive Restaurant & Lupara RestaurantSocial Media Coordinator at Wild Olive Restaurant & Lupara Restaurant
Denise ManningDenise Manning
Server Assistant at Epic Restaurant - AAA 4 Diamond RestaurantServer Assistant at Epic Restaurant - AAA 4 Diamond Restaurant