Cemrutha Gobalan (SGPR)
Hr Executive | Travel Consultant
Singapore
Summary
Experienced recruitment and operations professional skilled in client relations, social media management, and team leadership. Proven track record of enhancing recruitment strategies and driving operational efficiency across diverse platforms.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Founder, Travel Consultant & Marketing Lead
Cem's Travel
08.2024 - Current
- Founded and operate a niche travel agency offering customized travel packages to Malaysian island destinations such as Langkawi, Perhentian, and Tioman.
- Handle end-to-end sales process from lead generation to closing bookings, including preparing quotations, managing payment processes, and confirming reservations.
- Collaborate with influencers and travel content creators to promote packages, resulting in increased brand visibility and lead generation.
- Planned and produced original content, including visuals, reels, and captions, to highlight destinations, customer testimonials, and promotions boosting organic reach and engagement.
- Negotiate with local hotels, transport providers, and activity operators to secure competitive pricing and build attractive package deals.
- Oversee all administrative duties including customer databases, itinerary creation, budgeting, and supplier coordination.
Senior Operation Executive
Elitez Pte Ltd
07.2024 - 08.2024
- Client Coordination: Liaised with clients to understand their staffing needs and ensure timely fulfillment of requisitions.
- Job Advertising: Posted job openings and shift details on platforms like MyCareerFuture, FastJobs, and Telegram.
- Scheduling & Communication: Managed employee schedules, sent reminders, updated records, and ensured punctuality.
- Timesheet & Payroll: Handled timesheet collection from clients and assisted with payroll processing.
- Operational Management: Oversaw daily company operations, ensuring efficient and effective service delivery.
- Platform Evaluation: Reviewed recruitment platforms and recommended solutions to optimize company operations.
Assistant Manager
Megamanpower Pte Ltd
11.2022 - 04.2024
- Incharge of overall company's operation.
- Coordinate with clients to understand their demand and requisition to work towards satisfying client.
- Advertise jobs/shift in various sources such as Mycareerfuture, Fastjobs and Telegram.
- Perform daily task such as scheduling, sending reminder message, update employee details on system, attend messages and calls, ensure crews report to work on time.
- Request weekly/monthly timesheet from clients and assist with payroll process.
- Manage company's social media account such as creating & designing content, posting on instagram, keeping track of social media growth and engagement.
- Improving customer satisfaction by addressing and resolving complaints promptly.
- Review recruitment platform and suggest the best option for company needs.
- Increased candidate placements by implementing innovative sourcing strategies and utilizing various recruitment tools.
- Training new team members on recruitment best practices, ensuring a high level of competency within the team.
Recruitment Executive
DFI Retail
09.2022 - 11.2022
- Drafting, posting and monitoring job postings.
- Screen candidates resumes and job applications.
- Schedule interviews and follow up with store in charge of interview outcome.
- Analysize and update recruitment tracker and provide weekly recruitment report.
- Manage job offer closure and salary negotiation process, schedule orientation/induction.
- Attend to Career Fairs and conduct interview.
- Ensure weekly/monthly target is achieved.
HR Recruitment Executive
Bigfoot Logistics Pte Ltd
11.2018 - 07.2022
- Prepare Job descriptions, create and design advertising material and post on various job portal.
- Prepare social media content including planning, writing script, preparing props, and coordinate filming to produce content to attract more applicant.
- Incorporate blog and social media posts on both websites and social media platforms like Facebook, TikTok, Instagram, or YouTube.
- Research, analyze and experiment various job portal to maximize candidate respond with minimum recruitment cost.
- Shortlist candidates, arrange & conduct interviews with hiring managers. Arrange pre-employment screenings (medical & background) for new hires.
- Conduct and record exit interview(resigned staff) and feedback to operation in charge and management to improvise internal system and company image
- Ensure smooth onboarding, conduct induction/orientation. Responsible to ensure new hires understand company background, job scope and HR procedures
- In charge of full administration work related to recruitment including application form, signing of LOA, staff photo, uniform trial, and pass application.
- Administrate all recruitment activity in excel sheet and produce weekly/monthly recruitment report and present to management.
- Hire and train new recruiters and ensure all recruitment process and procedures is in place
Education
Certificate - Business Management
PSB Academy
Skills
Operations Management
Languages
English
Malay
Tamil
Timeline
Founder, Travel Consultant & Marketing Lead
Cem's Travel
08.2024 - Current
Senior Operation Executive
Elitez Pte Ltd
07.2024 - 08.2024
Assistant Manager
Megamanpower Pte Ltd
11.2022 - 04.2024
Recruitment Executive
DFI Retail
09.2022 - 11.2022
HR Recruitment Executive
Bigfoot Logistics Pte Ltd
11.2018 - 07.2022
Certificate - Business Management
PSB Academy
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