CELINE XIN LING TAN
Muar, Johor
Summary
Adaptable individual with experience in customer service and marketing support, showcasing teamwork and initiative in fast-paced environments. Skilled in managing operational workflows and engaging with diverse audiences, ensuring effective communication and collaboration. Possesses a strong work ethic and a commitment to delivering high-quality results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Five Petron
Muar, Johor, Malaysia
01.2025 - 11.2026
- Provided assistance to customers at the fuel station, addressing inquiries and guiding them through transactions.: Greet drivers, answer questions, and assist with fueling or store purchases.
- Managed payment processing to ensure accurate and quick customer service.: Process cash, credit, and digital payments using point-of-sale (POS) systems.
- Safety and Compliance: Monitor safety protocols, prevent fuel spills, and inspect pumps and fire safety equipment.
- Maintenance and Inventory: Keep the forecourt and pumps clean, check fuel storage levels, and restock convenience store items.
Detail-oriented Marketing and Administrative
I-Housing Melaka
Melaka, Malaysia
06.2025 - 10.2026
- Executed social media strategies across platforms like Instagram, Facebook, and TikTok to showcase managed properties, local attractions, and guest experiences, increasing engagement
- Managed marketing administration, including maintaining content schedules, coordinating digital assets, and organizing promotional campaigns for property portfolios.
- Streamlined day-to-day operational workflows by supporting the marketing team with documentation, vendor coordination, and campaign reporting.
Education
Degree - Bachelor of Business Administration (Hons) Digital Business Management
Multimedia University Melaka
Bukit Beruang, Ayer Keroh, Melaka01-2027
SPM - Secondary SChool Education
MK Dato Sri Amar Diraja Muar
Muar, Johor01-2021
UPSR - Primary school education
Primary School - SJKC Chung Hwa 1B
Muar, Johor01-2016
Skills
- Microsoft Word
- Power Point
- Excel
- Power BI
- Access Capcut
- Canva Programing Language: HTML, CSS, Javascript, PHP
Timeline
Detail-oriented Marketing and Administrative
I-Housing Melaka
06.2025 - 10.2026
Customer Service Representative
Five Petron
01.2025 - 11.2026
Degree - Bachelor of Business Administration (Hons) Digital Business Management
Multimedia University Melaka
SPM - Secondary SChool Education
MK Dato Sri Amar Diraja Muar
UPSR - Primary school education
Primary School - SJKC Chung Hwa 1B