Summary
Overview
Work History
Education
Skills
Personal Information
Experience - Job Scope
Timeline
Generic
CELINE LEOW

CELINE LEOW

Cheras

Summary

PA & secretary to CEO/Director with 20years of experience. Job scope mainly to assist on top management to solve problems to achieve company goal. Seeking to leverage my technical and professional expertise to help company to grow more internal staff.

Professional Secretary with over 20 years of experience managing daily administrative support tasks and operations in different industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

8
8
years of professional experience
4
4
Languages

Work History

BUSINESS DEVELOPMENT, ASSISTANT MANAGER

BIG APPLE RESOURCES S/B
04.2024 - Current


  • Retail Expansion Planning: Initiated outreach strategies to retail malls for new store locations and brand kiosks, focusing on mall demographics, footfall data, and
    lease opportunity mapping.
  • Communication : Streamlined internal processes and communication, enhancing efficiency within the business development team & stakeholder.
  • Closure & renewal : Manage the closure of unprofitable stores and renewal of tenancy agreements.
  • Enhanced brand visibility : Work closely with ID team by creating impactful store design & drawings with designer & contractor.
  • Align store development : work closely with internal stakeholders to plans with overall expansion.
  • Strategic initiative : Monitor market trends and competitor activities or location to inform strategic decision-making.
  • Performance monitoring : Track and analyze key retail return on investment (ROI). Provide insights & evaluate business performance and push for expansion improvements.
  • Budgeting Planning : Forecasting sales and ROI & managing expansion & renovation planning.


PA & Secretary to CEO/Director

BIG APPLE RESOURCES S/B
06.2017 - Current
  • Job scope mainly to assist on top management to solve problems to achieve company goal.
  • Calendar Management: Schedule and coordinate appointments, meetings, and conferences for the Director & GM. Manage and prioritize calendar entries, ensuring optimal use of time & resources.
  • Communication Management: Act as a liaison between the Director & GM, and internal/external stakeholders. Draft, proofread or edit correspondence etc. Managed a team of HOD’s manager devoted to meet the timeline & ensure the operations run smooth.
  • Office Administration: Maintain an organized and efficient office environment. Handle incoming calls, emails, and other communications on behalf of the leadership team. Monitor the company & outlets handphone line usage & contract renewal issue with vendor. Monitor 37 outlets & HQ property & staff insurance for renewal & claim issue.
  • Meeting Preparation: Record minutes & action items during meetings and follow up on outstanding tasks. Prepare agendas, presentations, and necessary materials for meetings.
  • Confidentiality: Handle sensitive information with discretion and maintain a high level of confidentiality. Handle HODs performance appraisal results for yearly bonus/increment purpose. Entrusted to manage confidential and sensitive matters.
  • Task Management: Assist in managing & prioritizing tasks for the Director & GM. Track deadlines and ensure timely completion of assignments.
  • Project support: Marketing department - Participate & monitor R&D + Marketing yearly roadmap planning. Study & survey new merchandiser or OEM products item & cost to make sure align with the roadmap planning.
  • HR department - Participate & monitor HQ hiring with HR dept. Conduct final interview to filter till the end & finalize to top management for hiring proposal. Review HR policies & employee handbook. Monthly update HQ headcount & organization chart to report to Japan office.
  • (c) Business Development department – Participate on new outlet opening, renovation drawing, discussion with mall PIC for rental renewal etc during the absence of the department head.

Education

DIPLOMA OF SECRETARY -

STAMFORD

Skills

Time management

Personal Information

  • Date of Birth: 06/10/77
  • Marital Status: Married

Experience - Job Scope

Schedule and coordinate appointments, meetings, and conferences for the Director & GM., Manage and prioritize calendar entries, ensuring optimal use of time & resources., Act as a liaison between the Director & GM, and internal/external stakeholders., Draft, proofread or edit correspondence., Maintain an organized and efficient office environment., Handle incoming calls, emails, and other communications on behalf of the leadership team., Monitor the company & outlets handphone line usage & contract renewal issue with vendor., Monitor 37 outlets & HQ property & staff insurance for renewal & claim issue., Record minutes & action items during meetings and follow up on outstanding tasks., Prepare agendas, presentations, and necessary materials for meetings., Handle sensitive information with discretion and maintain a high level of confidentiality., Handle HODs performance appraisal results for yearly bonus/increment purpose., Entrusted to manage confidential and sensitive matters., Assist in managing & prioritizing tasks for the Director & GM., Track deadlines and ensure timely completion of assignments., Participate & monitor R&D + Marketing yearly roadmap planning., Study & survey new merchandiser or OEM products item & cost to make sure align with the roadmap planning., Participate & monitor HQ hiring with HR dept., Conduct final interview to filter till the end & finalize to top management for hiring proposal., Review HR policies & employee handbook., Monthly update HQ headcount & organization chart to report to Japan office., Conduct counselling session to staff when necessary., Participate on new outlet opening, renovation drawing, discussion with mall PIC for rental renewal etc during the absence of the department head.

Timeline

BUSINESS DEVELOPMENT, ASSISTANT MANAGER

BIG APPLE RESOURCES S/B
04.2024 - Current

PA & Secretary to CEO/Director

BIG APPLE RESOURCES S/B
06.2017 - Current

DIPLOMA OF SECRETARY -

STAMFORD

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CELINE LEOW