Logic Pro
Hi, I’m
CASSLINA LEE
Facilities Manager & Operations Assistant
Petaling Jaya, Selangor
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proven ability to manage schedules, support team operations, and deliver exceptional customer experiences. Passionate about planning, organizing, and creating efficient systems. Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering 5 years of progressive experience.
Overview
7
years of professional experience
Work History
Saints Church
Facilities Manager & Operations Assistant
02.2020 - Current
Job overview
- Lead the maintenance and operations of church facilities to ensure functionality, cleanliness, and presentability.
- Liaise with contractors and vendors to manage timely repairs, maintenance, and procurement with budget accountability.
- Oversee the development and smooth operation of the church's Co-Working Space, creating systems for efficient use.
- Support senior leadership and departments by streamlining administrative systems, calendars, and internal communications.
- Facilitate cross-departmental coordination to ensure shared resources and venue access are optimized.
- Implement digital tools to improve operations and communication flow, enhancing team effectiveness.
- Host and coordinate external events, managing logistics and representing the venue professionally.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Responded to building emergencies and managed repairs.
- Planned and organized activities, details, and logistics for events.
- Coordinated event logistics, including transportation, accommodations, catering, and audiovisual equipment setup.
- Managed logistics, budgeting and scheduling elements as related to campaigns.
Freelance
Video Editor & Producer
01.2020 - 11.2023
Job overview
- Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
- Coordinated with vendors to obtain supplies needed for shoots at best value for money.
- Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
- Conducted thorough pre-production planning sessions, ensuring all stakeholders were aligned on project objectives and timelines.
- Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for broadcasts.
- Worked with video editors to synchronize audio with video segments.
Pattison Patisserie
Staff Member
03.2018 - 01.2020
Job overview
- Delivered friendly and knowledgeable customer service in a fast-paced café environment.
- Handled phone and in-person orders; answered customer inquiries with professionalism.
- Managed daily cash, credit, and check payments.
- Maintained cleanliness and organization of store, including opening and closing duties.
- Restocked display cases with fresh, appealing product arrangements.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Managed stock deliveries, checked inventory, and coordinated with suppliers.
- Assisted at large-scale charity events with food service and setup.
- Enhanced customer satisfaction by remembering preferences and allergy information.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
C3 College
Intern – Music Department
03.2019 - 11.2019
Job overview
- Assisted in planning and executing music-related events, including scheduling, budgeting, and rehearsals.
- Supported administrative tasks such as calendar management, promotions, and communication.
- Coordinated performers, sound technicians, and MCs during rehearsals and events.
- Maintained music rooms and equipment; assisted students with room bookings and equipment use.
Education
C3 CollegeNSW
Associate of Arts from Music Industry
12.2018
Skills
Customer Service & Retail Sales
Software
Adobe Premiere Pro
Canva
Adobe Photoshop
Googlesheets / Googledocs
Timeline
Facilities Manager & Operations Assistant
Saints Church
02.2020 - Current
Video Editor & Producer
Freelance
01.2020 - 11.2023
Intern – Music Department
C3 College
03.2019 - 11.2019
Staff Member
Pattison Patisserie
03.2018 - 01.2020
C3 College
Associate of Arts from Music Industry
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