Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cassey Zulaika Yusin

Cassey Zulaika Yusin

Johor Bahru, Johor

Summary

Dedicated and detail-oriented professional with extensive hands-on experience in office administration, customer service, and hospital housekeeping. Proven ability to enhance daily operations through effective teamwork and independent initiative, ensuring a clean and safe environment. Recognized for reliability and a consistently positive attitude, contributing to a collaborative workplace culture. Committed to delivering exceptional service and support in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Housekeeper

EM SERVICE
03.2023 - 2025
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Sanitized and restocked 20+ patient rooms per shift, ensuring 100% compliance with hospital hygiene standard's

Digital Growth Executive

OneXOX, Johor Bahru
04.2022 - 02.2023
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.

Credit Operations Executive

RedONE Network Sdn Bhd
03.2021 - 02.2022
  • Oversaw dally operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • set clear goals to monitor targets and offered rea-time inpur on performance and motivation.

Education

Diploma - Early Childhood Education

UNITAR INTERNATIONAL UNIVERSITY
11.2022

Skills

  • Housekeeping practices
  • Chemical safety management
  • Health and safety standards management
  • Guest relations management
  • Interpersonal skills
  • Proficient in managing multiple tasks
  • Team training
  • Proficient in Bahasa Melayu

Timeline

Housekeeper

EM SERVICE
03.2023 - 2025

Digital Growth Executive

OneXOX, Johor Bahru
04.2022 - 02.2023

Credit Operations Executive

RedONE Network Sdn Bhd
03.2021 - 02.2022

Diploma - Early Childhood Education

UNITAR INTERNATIONAL UNIVERSITY
Cassey Zulaika Yusin