Cassandra Ireez Wang
Administrator / HR
Kuala Lumpur,14
Summary
Dynamic professional with a proven track record in office administration and customer service, notably at LCCH Asia. Excelled in data confidentiality and problem-solving, enhancing employee productivity and information management. Leveraged MS Office expertise and interpersonal skills to streamline processes and foster positive relationships, contributing significantly to organizational success.
Overview
10
10
years of professional experience
Work History
Administrator Cum HR
LCCH Asia
Damansara, 10
04.2024 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Entered and maintained departmental records in company database.
- Improved employee productivity with effective time management strategies for daily tasks.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Coordinated employee training programs to boost skills development and improve overall performance.
Primary Coordinator / Homeroom Teacher (Contract)
Stellar Academy
01.2022 - 03.2024
- Served as a mentor for new teachers, providing guidance on best practices and classroom management techniques.
- Organized field trips designed to connect course content with real-world applications safeguarding.
- Increased parent involvement through regular communication and collaboration on student progress and goals.
- Contributed to the ongoing improvement of instruction through participation in professional development opportunities and reflective practice.
- Utilized innovative technology tools to enhance lessons, increasing student engagement and motivation levels.
- Fostered a positive learning environment by establishing strong relationships with students, parents, and fellow staff members.
- Collaborated with colleagues to develop cross-curricular units that connected subject areas and promoted deeper understanding.
- Supported school initiatives by participating in curriculum development and program evaluation processes.
- Promoted a growth mindset among students through intentional lesson planning focused on skill-building and mastery of concepts over time.
- Led teacher-parent conferences discussing progress reports highlighting achievements and suggesting strategies for growth opportunities.
- Developed formative assessments designed to inform future instruction while also addressing individual learner needs.
- Liaised between faculty, staff and administrators to coordinate educational program delivery.
Homeroom Teacher (KS1)
Trinity Learning Centre
11.2018 - 12.2021
- Coordinated field trips that aligned with curriculum objectives, broadening students'' understanding of subject material through experiential learning.
- Maintained open lines of communication with families through regular conferences, newsletters, phone calls, and emails.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Developed strong relationships with students, parents, and colleagues to foster an open and supportive school community.
- Integrated real-world examples into lessons to increase relevancy and aid students in making connections between topics learned in class and their everyday lives.
- Led after-school tutoring sessions for struggling learners, providing additional support to help them succeed academically.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Supported student physical, mental, and social development using classroom games and activities.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Developed and implemented classroom routines to address varying student needs.
Admin Cum Accounts
Wellchem Sdn Bhd
06.2017 - 11.2018
- Streamlined communication processes between departments, improving efficiency in handling customer inquiries and concerns.
- Participated in professional development opportunities, staying current with best practices and emerging trends in account management to continuously improve performance.
- Established rapport with key decision-makers in target organizations, building credibility as a trusted advisor on industry-specific solutions.
- Assessed accuracy of new data sources and data gathering techniques.
- Utilized CRM software efficiently to track client interactions and maintain up-to-date information on sales pipeline progressions.
- Served as the primary point of contact for customers within the preferred accounts segment, fostering trust-based relationships that contributed to company success.
English Teacher Cum Admin
Calvin Wong Professional Tuition Centre
07.2016 - 06.2017
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Coordinated activities to encourage interest in reading.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Attended department meetings to develop and update course curriculum.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Maintained personnel records and updated internal databases to support document management.
- Completed forms and reports to facilitate admission, transfer or withdrawal.
Kindergarten Teacher
San Lorenzo Montessori
10.2014 - 06.2016
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Promoted learning through play with engaging activities, games and lessons.
- Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
- Played games with students to increase understanding of subjects.
- Recognized children's physical, emotional and social needs for personalized support.
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Reported to parents and administration about student progress.
- Identified characteristics, needs, abilities, and problems of each child through personal interaction and progress reports to optimize approaches.
- Developed strong relationships with families to address any concerns or issues impacting student success.
Education
Diploma - Early Childhood Education, Malaysia
Segi College
Subang Jaya 04.2001 -
SPM - Highschool
SMK Seksyen 1
Bandar Kinrara 04.2001 -
Skills
Office Administration
Multitasking
New Hire Onboarding
Data Confidentiality
Information Management
Schedule Coordination
Documentation And Reporting
Recordkeeping and File Management
Administrative Support
MS Office
Customer Service
Office Administration
Languages
English, Malay
Native language
English
Proficient
C2
Malay
Proficient
C2
Timeline
Administrator Cum HR
LCCH Asia
04.2024 - Current
Primary Coordinator / Homeroom Teacher (Contract)
Stellar Academy
01.2022 - 03.2024
Homeroom Teacher (KS1)
Trinity Learning Centre
11.2018 - 12.2021
Admin Cum Accounts
Wellchem Sdn Bhd
06.2017 - 11.2018
English Teacher Cum Admin
Calvin Wong Professional Tuition Centre
07.2016 - 06.2017
Kindergarten Teacher
San Lorenzo Montessori
10.2014 - 06.2016
Diploma - Early Childhood Education, Malaysia
Segi College
04.2001 -
SPM - Highschool
SMK Seksyen 1
04.2001 -
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