Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carol Tang Hong Yee

MERCHANDISER

Summary

Accomplished Merchandise Manager at Original Classic, adept in supply chain coordination and fostering vendor relationships, significantly enhancing inventory management and sales strategies. Demonstrated expertise in implementing cost-saving measures and driving customer engagement through strategic merchandise allocation. Proven leadership in maximizing revenue potential and team empowerment, with a keen focus on achieving over 20% efficiency improvement in inventory control.

Overview

19
19
years of professional experience

Work History

Merchandise Manager

Original Classic
03.2024 - Current
  • Optimized product assortment based on customer preferences, maximizing revenue potential.
  • Coordinated seasonal merchandise transitions, maintaining accurate stock levels for timely replenishment.
  • Reduced stock discrepancies through regular audits and accurate record-keeping practices.
  • Evaluated vendor performance regularly, identifying areas for improvement or potential partnership opportunities.
  • Collaborated with marketing teams to develop in-store promotional materials, enhancing brand visibility and customer engagement.
  • Oversaw budget planning and allocation, ensuring cost-effective management of resources.
  • Analyzed sales data to identify trends, ensuring optimal product placement and promotion strategies.

Purchasing Manager

Original Classic
05.2021 - 02.2024

Purchasing Manager:

  • Managed supplier relationships to ensure timely delivery of products and services.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Sourced vendors, built relationships, and negotiated prices.
  • Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Progressed through various purchasing, warehousing and leadership roles.

Warehouse & logistics Manager

  • Managed procurement activities for multiple projects simultaneously, ensuring timely delivery of materials while adhering to budget constraints.
  • Coordinated international shipments by navigating complex customs regulations and import/export requirements, avoiding costly delays or penalties.
  • Supervised a team of logistics professionals, providing guidance on best practices and fostering a culture of continuous improvement within the department.
  • Collaborated with cross-functional teams to identify opportunities for process improvements, leading to increased operational efficiency.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Monitored logistics performance and identified improvement opportunities.
  • Negotiated transportation and logistics contracts to reduce shipping costs.

Operations Manager

Original Classic
08.2017 - 04.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

Inventory Manager

Orignal Classic
05.2014 - 03.2017
  • Aligned purchasing strategies with overarching company objectives through close collaboration with executive leadership and other key functional areas.
  • Increased efficiency in inventory management by implementing effective purchasing strategies and maintaining strong supplier relationships.
  • Enhanced organizational productivity by implementing a cutting-edge inventory management system, resulting in better tracking of stock levels and faster replenishment of supplies.
  • Implemented continuous improvement initiatives designed to optimize the procurement process, resulting in increased savings on material costs over time.

Wholesale Sales Representative

NuLycie Sdn Bdn
12.2005 - 04.2012
  • Assisted in product development by providing feedback from customers on desired features or improvements based on their needs and experiences.
  • Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
  • Effectively communicated the unique selling points and benefits of our product line to potential customers, resulting in increased interest and sales growth.
  • Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.

Education

High School Diploma -

SMK CHERAS PERDANA
Cheras, Selangor, Malaysia
04.2001 -

Skills

Supply Chain Coordination

Maintaining stock levels

Vendor negotiation

Pricing strategy

Sales Analysis

Stock replenishment

Inventory Control

Competitor Analysis

Inventory Management

Merchandise Allocation

Retail display setup

Report Generation

Markdown Optimization

Languages

English, Chinese (Mandarin), Malay
Native language
English
Intermediate
B1
Malay
Advanced
C1
Chinese (Mandarin)
Proficient
C2

Timeline

Merchandise Manager

Original Classic
03.2024 - Current

Purchasing Manager

Original Classic
05.2021 - 02.2024

Operations Manager

Original Classic
08.2017 - 04.2021

Inventory Manager

Orignal Classic
05.2014 - 03.2017

Wholesale Sales Representative

NuLycie Sdn Bdn
12.2005 - 04.2012

High School Diploma -

SMK CHERAS PERDANA
04.2001 -
Carol Tang Hong YeeMERCHANDISER