Carmen Liaw Ching Wen

• To ensure process control consistency
• To produce good quality gloves at efficient cost
• Liaise with consultant team to implement new process control
• Validate the new dipping lines with QA and Engineering team
• Initiate Kaizen projects to improve work efficiency, quality and cost.
• Streamlined company policies for improved staff productivity.
• Streamlined operations by integrating latest technology solutions in daily tasks .
• Fostered a collaborative work environment to enhance team performance.

• Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
• Established strong relationships with key industry players to expand business reach.
• Developed customer loyalty with excellent customer service, leading to repeat business.
• Fostered a positive team environment, resulting in increased morale and performance amongst staff members.

I had been working with Top Glove F23 plant in Ipoh for 9 years as a Production senior chemist. My job scope as below:

1. Consistent process control of production lines.

2. Monitor consumable items stock for production team daily usage.

3. Train and guide new foreign workers and engineers of the work instruction.

4. Able to work with all departments example: Compounding, Former, Maintenance, Electrical, RASM, AIVC, Packing, Warehouse and Shipping department.

5. Initiate improvement projects that help to reduce cost or increase production output.

6. Person in charge of SAP of production department, every month end will work with Finance executive to do end month stock count.

SKILLS AND STRENGTH

1. Good hands-on skills in MS Office – Word, Excel, Access, Power Point.

2. Ability to undertake works under pressure.

3. Troubleshoot the defects effectively.

4. Person In Charge of F23 SAP Production Planning (PP), able to set BOM and routing in SAP according to actual manufacturing process.

5. Ensure gloves CPC data from SAP is accurate to actual manufacturing cost.

6. Aptitude to learn and grasp new concepts and adapt well in a changing environment.

7. Hands on and work together with workers to complete task according to production planner.

8. Control and reduce expenses for operation process.

KNOWLEDGE AND TRAINING

1. Understand and comply to the standard of the ISO 9001, ISO 13485, ISO 45001, ISO 14001, BSCI audit, SMETA audit, BRC and Blue Point audit.

2. Certified first aider.

3. Committee members of factory safety team.

4. Attended 5S training, Lean manufacturing training, Six sigma training.

5. Participated in TGYLS (Top Glove Youth Leadership Summit) for the year 2016, 2020 and 2021.

PERFORMANCE HISTORY

Below was my yearly performance in Top Glove:

Year 2015: Rating Label 5.0 - A (Top Performer)

Year 2016: Rating Label 5.0 - A (Top Performer)

Year 2017: Rating Label 5.0 - A (Top Performer)

Year 2018: Rating Label 5.0 - A (Top Performer)

Year 2019: Rating Label 5.0 - A (Top Performer)

Year 2020: Rating Label 5.0 - A (Top Performer)

Year 2021: Rating Label 6.0 - B+ (Very Good Performer)

Year 2022: Rating Label 7.0 - A (Excellent Performer)

Year 2023: Rating Label 5.0 - B (Good Performer)