Carmen Lau
Puchong, Malaysia
Summary
Highly skilled Account & Admin with background in managing preferred accounts. Demonstrated ability to build strong client relationships, drive revenue growth and deliver high levels of customer satisfaction. Strengths include strategic planning, problem-solving abilities and effective communication skills. Previous work has consistently resulted in improved account performance and increased client retention rates.
Overview
29
29
years of professional experience
Work History
Kindergarten Accounts Acum Admin
Tadika Kristal Cerah & Tadika Kristal Riang
PUCHONG
01.2005 - Current
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Developed positive relationships with students, families, staff members, and outside agencies.
- Organized activities that promoted physical, mental and social development.
- Verified and reconciled financial documents such as invoices, purchase orders, receipts, and credit card statements.
- Assisted in developing long-term strategic plans for achieving organizational objectives.
Accounts Assistant
Fair Park Hotel
Ipoh, Perak
03.1996 - 05.2000
- Maintained accurate records of all account activity including sales, payments, contracts.
- Prepared and processed invoices, payments and bank deposits.
- Reconciled bank accounts on a daily basis.
- Processed customer payments accurately and promptly.
- Performed month-end closing procedures, including journal entries and reconciliations.
- Generated monthly financial reports for management review.
- Managed accounts payable and receivable functions effectively and efficiently.
Education
High School Diploma -
Bible School Of Malaysia
Selangor04-2024
High School Diploma -
UUM
Kuala Lumpur06-2012
High School Diploma -
UUM
Kuala Lumpur05-2008
High School Diploma -
Accounting
Ipoh, Perak03-1997
Skills
- Performance Tracking
- Financial Acumen
- Needs analysis
- Dealing with customer
- IT support
- Payroll
- Accounts
- Invoices
- Payment
- Problem solving
- Counselling
Languages
English
First Language
Mandarin
Elementary (A2)
A2
Cantonese
Upper Intermediate (B2)
B2
Bahasa Malaysia
Elementary (A2)
A2
Hokkien
Beginner
A1
Hakka
Beginner
A1
Timeline
Kindergarten Accounts Acum Admin
Tadika Kristal Cerah & Tadika Kristal Riang
01.2005 - Current
Accounts Assistant
Fair Park Hotel
03.1996 - 05.2000
High School Diploma -
Bible School Of Malaysia
High School Diploma -
UUM
High School Diploma -
UUM
High School Diploma -
Accounting
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