MIKE CANNON
Kuala Lumpur
Summary
Dynamic professional with a robust educational background in Aerospace Sciences, Innovation, and Strategy, offering over 15 years of experience advising C-suites, boards, and transformation teams across APAC and North America. Expertise includes facilitating high-stakes discussions on strategy, culture, and leadership while designing and delivering impactful innovation programs, agile transformations, and leadership development initiatives. Proven ability to drive organizational agility and achieve measurable outcomes through the integration of SaaS, ERP/CRM systems, and AI-enabled operating models. Industry experience spans finance, telecom, healthcare, aviation, defense, oil & gas, media, and government sectors.
Overview
17
17
years of professional experience
Work History
Associate Director
YouthCompass International
- Company Overview: Nonprofit leadership in Europe and Asia.
- Nonprofit leadership in Europe and Asia.
Senior Advisor, APAC
In Parallel
01.2024 - Current
- Advise finance, telecom, and logistics C-suite and board leaders on aligning real-time strategy with execution.
- Spearhead go-to-market strategy for Southeast Asia, positioning client engagements as pilots for U.S. expansion in 2025–2026.
- Develop and deliver client engagements using Parallel Twin, a digital enterprise operations replica for strategic modeling.
- Drive business development initiatives, cultivating enterprise partnerships and supporting market entry positioning.
- Support post-seed growth by strengthening market positioning and securing early client adoption.
- Define API requirements for seamless enterprise system integration.
Chief Design Officer
Human Inc
01.2019 - 01.2024
- Delivered consistent year-on-year revenue growth of 40–50 percent over tenure, while improving client satisfaction scores from 4.3 to 4.7.
- Led transformation programs in finance, insurance, telecommunications, oil and gas, aviation, logistics and public-sector organizations.
- Facilitated high-stakes (Alignment, Strategy, Culture, Joint Venture and other) workshops and innovation programs for large scale organizations, their C-suites and boards and executive teams.
- Directed strategic account management and designed customer engagement workflows, consulting solutions, proposals and quotes, and delivery leveraging sales (HubSpot) CRM, and CX tools and NPS scores to show drive adoption, upselling, and measure impact.
- Managed People and Projects developing cross-functional consulting teams skilled in client research, need-finding, service design, proposal, sales, client delivery, and facilitation, building a high-performance in house consulting team and innovation culture.
- Drove business development for key accounts, expanding client portfolio and deepening multi-year engagements.
Associate Director and Senior Lead Coach
Genovasi Malaysia / d.school Malaysia
01.2013 - 01.2019
- Delivered innovation programs and consulting projects for corporate, government, and aviation clients (Malaysia Airlines, Firefly), as well as ministries and uniformed services including the Royal Malaysian Navy and Royal Malaysian Police.
- Directed curriculum development and coaching performance for a 17-member innovation coaching team.
- Drove ASEAN expansion and forged strategic partnerships.
- Partnered with Hasso Plattner Institute and Stanford d.school on national-level innovation initiatives.
Special Projects Consultant
Unit Inovasi Khas (UNIK), Prime Minister’s Office
01.2012 - 01.2013
- Contributed to the establishment of Genovasi as Malaysia’s first national innovation school.
- Partnered with the Hasso Plattner Institute to train Malaysia’s first innovation methodology coaches.
- Designed the 30-day Innovation Ambassador Program for emerging leaders.
- Equipped training facilities for program launch.
General Manager
Navigate Together Sdn Bhd
01.2009 - 01.2012
- Founded and expanded an education and consulting firm across four countries, achieving 75 percent revenue growth.
- Developed international education, expatriate mobility, and leadership development services.
Education
Master’s-level Postgraduate Diploma (PgDip) - Innovation Strategy and Design Thinking
EMERITUS
12.2019
B.S. - Aeronautical Sciences and Airport Management
Oklahoma State University
Stillwater, OK12.1997
Skills
- Strategic innovation planning
- Business agility expertise
- Agile leadership expertise
- Human-Centered Design
- Creative problem-solving techniques
- Design Thinking
- Sprint planning and execution
- Value-driven strategy development
- Collaborative facilitation skills
- Strategic C-suite consulting
- Objective and key results management
- Activation of strategic initiatives
- Artificial intelligence product development
- ERP system integration
- Customer relationship management platforms
- Salesforce proficiency
- Proficient in HubSpot
- Product design expertise
- API Requirements
- Jira
- Miro
- Figma
- Notion
- Microsoft 365
- Google Workspace
- Service Design Blueprints
- Visual narrative development
- Customer journey mapping
- KPI Analysis
- In-depth research skills
- Facilitating performance assessments
- Training program development
- Diversity and inclusion initiatives
- Strategic decision-making
Systems And Platforms
- ERP Systems Integration
- CRM Platforms (Salesforce, HubSpot)
- Product Development and API Requirements
- Jira
- Miro
- Figma
Tools And Methods
- Miro
- Figma
- Notion
- Microsoft 365
- Google Workspace
- Jira
- Service Design Blueprints
- Storyboarding
- Journey Mapping
- KPI Analysis
- Qualitative Research
Certifications And Ratings
- HRD Corp Accredited Trainer, Malaysia, Certified under Malaysia’s national Train-The-Trainer accreditation system
- Design Thinking Coaches Exchange Program (CEP), HPI School of Design Thinking (Potsdam) and Stanford d.school, Co-designer and participant
- FAA Commercial Pilot Certificate, Airplane Single-Engine Land (ASEL)
- Certified Flight Instructor, CFI, CFII – Instrument
- Total Flight Time, 1,500 Hours Total Time (SEL), Tailwheel Endorsement (Conventional Landing Gear), Aerobatic Flight Training and Upset Recovery
Phone
+1 206 227 9818, +60 17 200 3685
Locations
- Seattle, WA, 98101, USA
- Kuala Lumpur, 50840, Malaysia
Personal Information
Title: Chief Design Officer | Strategy & Innovation Leader
Capabilities And Leadership
- Innovation Strategy
- Enterprise Agility
- Agile Leadership and Transformation
- Human-Centered Design
- Innovation Methods
- Design Thinking
- Agile Sprints
- Strategic Value Creation via Facilitation and C-Suite Advisory
- OKRs and Strategy Activation
- AI Product Development
Timeline
Senior Advisor, APAC
In Parallel
01.2024 - Current
Chief Design Officer
Human Inc
01.2019 - 01.2024
Associate Director and Senior Lead Coach
Genovasi Malaysia / d.school Malaysia
01.2013 - 01.2019
Special Projects Consultant
Unit Inovasi Khas (UNIK), Prime Minister’s Office
01.2012 - 01.2013
General Manager
Navigate Together Sdn Bhd
01.2009 - 01.2012
Associate Director
YouthCompass International
B.S. - Aeronautical Sciences and Airport Management
Oklahoma State University
Master’s-level Postgraduate Diploma (PgDip) - Innovation Strategy and Design Thinking
EMERITUS
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