Calvin Ngu
Miri- Sarawak
Summary
Self-motivated sales professional experienced in fast-paced team environments. Relationship building and closing expert. Talented in bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
6
6
years of professional experience
Work History
Electrical Technician
Kian Nam Electrical Company
01.2024 - Current
- Strengthened relationships with clients through regular follow-up calls to address any concerns or questions regarding completed work.
- Streamlined operations by maintaining an organized inventory of tools and materials needed for job assignments.
- Maintained up-to-date knowledge of emerging technologies in the field through continuous professional development opportunities such as workshops and conferences.
- Managing the service team upon arrival of customer's place to ensure streamlined operations.
- Maintained a safe working environment by adhering to all safety protocols and properly using personal protective equipment.
Sales Manager
Autoplate Station
10.2021 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Sales Executive
Autoplate Station
08.2020 - 10.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Travel to cities for work when needed.
General Worker
Sharetea (Time Square Branch)
03.2019 - 03.2020
- Performed general housekeeping and cleaning tasks.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Assisted team members with tasks that require group effort.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- In charge of the cashier and made sure there is no short of money throughout my work time.
Education
Diploma - Accounting And Finance
IBS College Miri
Miri 04.2001 -
Skills
- Speaks English, Malay, Mandarin and Foochow Fluently
- Excel in Microsoft Office and Computer related skills
Personal Traits
- Able to work independently and in a group
- Multitasking
- High stress tolerance
- Fast learner
- Optimism
Timeline
Electrical Technician
Kian Nam Electrical Company
01.2024 - Current
Sales Manager
Autoplate Station
10.2021 - 06.2022
Sales Executive
Autoplate Station
08.2020 - 10.2021
General Worker
Sharetea (Time Square Branch)
03.2019 - 03.2020
Diploma - Accounting And Finance
IBS College Miri
04.2001 -
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