Bryan, Yin Kang Chan
Serdang
Summary
Analytical and process-oriented professional experienced in operational support, documentation review, and compliance verification. Able to work in fast-paced environments while maintaining accuracy and attention to detail. Possess strong problem-solving and analytical skills developed through both professional experience and academic training in Mathematical Sciences.
Overview
3
3
years of professional experience
Work History
Process Executive
AIA Shared Service
Cyberjaya, Malaysia
04.2025 - Current
- Assess and review pre-approval documents to determine claim eligibility.
- Verify supporting documents according to company guidelines and procedures.
- Process and issue Letter of Guarantee (LOG) services for approved cases for certain regions.
- Coordinate with customers and relevant departments regarding approval status and documentation.
- Ensure accurate data entry and maintain proper operational records.
- Handle tasks within required turnaround time while maintaining attention to detail.
Process Excecutive
Cognizant Technology Solutions
Kuala Lumpur , Malaysia
06.2023 - 09.2023
- Maintained data accuracy and process compliance.
- Supported operational workflow processes and documentation handling.
- Collaborated with team members to achieve project targets within deadlines.
- Assisted in AI chatbot data and language collaboration tasks.
Education
Master of Science - Mathematical Sciences
Universiti Putra Malaysia
Selangor 01-2025
Bachelor of Science - Industrial Biology
Universiti Teknologi Malaysia
Johor 01-2022
Skills
- Eligibility assessment
- Data verification
- Operational compliance
- Document coordination
- Document review
- Data Analysis
- Microsoft Office (Excel, Word, PowerPoint)
- Problem Solving
- Team Collaboration
- MATLAB
- Maple
- Basic C Programming
Languages
English
Advanced
C1
Chinese (Mandarin)
Advanced
C1
Chinese (Cantonese)
Intermediate
B1
Malay
Upper Intermediate
B2
Timeline
Process Executive
AIA Shared Service
04.2025 - Current
Process Excecutive
Cognizant Technology Solutions
06.2023 - 09.2023
Master of Science - Mathematical Sciences
Universiti Putra Malaysia
Bachelor of Science - Industrial Biology
Universiti Teknologi Malaysia