Business model development
Bryan Tay
IIoT Solutions Advisor
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
IIoT Solutions Advisor
ACI Solutions Sdn Bhd
Klang
11.2019 - Current
- Implemented digital strategies for clients in enterprise digital transformation.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Assisted clients to kick start manufacturing digitization via IIoT.
- Educated clients on Industry 4.0, digital transformation and IIoT topic.
- Advised clients on their manufacturing digitization road map and help clients meet their manufacturing digitization goals.
- Researched and evaluated potential products for clients.
Spray System Application Engineer
Spray System (M) Sdn Bhd
Subang
05.2014 - 07.2019
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Partnered with development team on product development and application support plans.
- Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
- Drive cost-cutting efforts by developed in-house spray controller fabrication capability, saving approximately $150,000 and increase company over-all sales approximately $1,500,000 in 18 months
Sales and Service Manager
Intellitech Technology (M) Sdn Bhd
Bandar Puchong Jaya, Selangor
02.2000 - 06.2014
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
Service Manager
Entiti Matahari (M) Sdn Bhd
Puchong Jaya, Selangor
1994.02 - 2000.02
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Resolved customer complaints in professional and timely manner.
- Maintained records of service transactions and customer feedback for future reference.
- Hired, trained and supervised team of service staff members to meet business goals.
- Monitored service staff performance and provided feedback for improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
Diploma in Electronic Engineering - Electrical, Electronics Engineering Technologies
College Tunku Abdul Rahman
Kuala Lumpur 06.1989 - 06.1992
Skills
Problem-Solving
Dependable and Responsible
Active Listening
Accomplishments
- Achieved engineering localization with Panasonic Air-cond, SONY Group, Hitachi etc by introducing local part sourcing and developed local technical support team in PCBA test fixtures fabrication and after sales service.
- Achieved continuous process improvement with clients through effective communication and inter personal skills.
- Developed more cost effective spray controllers and increase system sales in Malaysia market.
- Collaborated with China project team in the development of Panel Wood Spray System.
Interests
Technologies trend
Personal finance
Timeline
IIoT Solutions Advisor
ACI Solutions Sdn Bhd
11.2019 - Current
Spray System Application Engineer
Spray System (M) Sdn Bhd
05.2014 - 07.2019
Sales and Service Manager
Intellitech Technology (M) Sdn Bhd
02.2000 - 06.2014
Service Manager
Entiti Matahari (M) Sdn Bhd
1994.02 - 2000.02
Diploma in Electronic Engineering - Electrical, Electronics Engineering Technologies
College Tunku Abdul Rahman
06.1989 - 06.1992