Bryan Tan Phei Cheang

• · Developed and advise organization new business (Auto refinish, Marine, Protective) setup from ground zero.
• · Developed suggestions for technical process improvements to optimize resources.
• · Delivered comprehensive technical training programs for staff members, enhancing overall team competency and clear on area of responsible
• · Developed technical strategies to align with business objectives, driving growth, maximize profitability and drove cost-saving measures.

• · Territory responsible- To develop Malaysia new potential market for Jotun Marine & Protective, PPG (P396) range and Sherwin Williams Auto Refinish Products – Shipyard/ Ship Owner/ Fabrication/ LIC, MM, IW and CT
• · To prepare job specification with quotation, price setting, specification presentation, product trouble shooting, production planning, stock inventory, product training and delivery planning across Malaysia to ensure meet the customer satisfaction and maximize company profitability.
• · Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• · Monitoring financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

• · Territory responsible for East Malaysia, Central (LIC) & North to develop assisting distributor and new potential (MM, CT, IW & LIC).
• · Responsible to develop LIC for Malaysia
• · Prepare Quotation, Product Specification, Training, Product demo, Test Patch, MM assessment (MVP) and ETC
• · Preparing monthly report update on pipeline development on (MM, CT, IW & LIC)
• · Handle product complaint & work closely with Technical territory assigned.

Achievement:

• · SEA LIC Champion 2018
• · SEA Mid-Tier Champion 2018
• · SEA Best Employee 2018
• · SEA Best Sales Performance 2018 (Malaysia Team)

• · Responsible on Ship owner, Ship Yard, Superintendent, Paint Applicator, & Jotun Protective/ Marine Distributors & Dealer.
• · Prepare quotation, Product specification, Presentation material( Paints School) and ETC
• · Achieved sales goals and service targets by cultivating and securing new customer relationships.
• · Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• · Continue using CRM system for better customer tracking, leading to improved follow-up processes.
• · Negotiated prices, terms of sales and service agreements.

• · Responsible to develop new and assisting account in northern area.
• · Develop and implement business strategies to achieve corporate objectives.
• · Implement marketing promotion for new campaign and etc.
• · Compile and analyze sales reports as well as carry out trend analysis of customer preference.
• · Handle complaints, suggestions and problems concerning the company's product and follow up in every activity that has been done.
• · Ensure target achievement on monthly, quarterly and yearly basis.
• · Teamwork & cooperation (overtime compliance and delivery of paints to customers as per required)
• · Punctual reporting and documentation.
• · Implement Monthly Collection

Achievement

• Best Cash Collector Award 2008/2009

• · Able to identify, weigh and blend raw materials as per formulation.
• · Able to issue production job sheet such as calculate percentages, P/B ratio, solid content, etc. make formulation changes where appropriate.
• · Able to prepare product samples for customer (basic formulation, colour matching)
• · Able to perform colour matching production batch.
• · Able to perform QA checks on product samples and production batch.
• · Familiar with application methods
• · Familiar with laboratory testing and analysis equipment
• · Able to communicate technical issue with customer (solvent based Ink, paints, UV curable ink and coating.
• · Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• · Expanded customer base through cold calling, networking, and relationship building.