Brigitta Wibowo

• Offer training for outsource vendor team to optimize model library management mechanism.

• Lead calibrations, provide shadowing and coaching session for the vendor team.

• Act as the second tier quality auditor to check vendor's labeling quality and participate in quality calibrations with BPO vendor teams.

• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Brainstormed ideas to create useful content for clients.
• Wrote articles on a daily basis for CNN News Asia on Tourism and Aviation Industry within Southeast Asia.

• Assisted in writing reports and analysis on UK and European economy and financial market.

• Provide administrative support to senior analysts and managers.

• Assisted with special projects such as travel arrangements or coordination for government officials.

• Used consultative techniques to understand customer needs and make strategic referrals to business partners.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Applied basic sales strategy to engage customers and present solutions to suit individual needs.