Brian Iruthayanathan Paul Mathews
Seremban
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Senior Technical Support Specialist
On Semiconductor
Seremban
07.2009 - 03.2023
- Assisted junior staff members with resolving technical issues they were unable to solve themselves.
- Created historical records by documenting hardware and software changes and revisions.
- Productivity & Cycle Time Improvement
- Continuous Process Improvement & Optimizations
- Tester & Handler
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Documented procedures for installation, configuration, testing, usage instructions of various technologies used by the company.
- Maintained positive working relationship with fellow staff and management.
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Identified areas of improvement in existing processes and worked with colleagues to develop solutions to increase efficiency.
- Conducted training sessions for new employees on the use of hardware and software products.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
SMT Technician
Flextronics
Shah Alam- Selangor
07.2007 - 03.2009
- Assisted engineers in developing new products and assembly processes.
- Calculated design specifications or cost, material and resource estimates.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Improved electrical installations by standardizing procedures for production and field personnel.
- Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
- Provided technical support to junior technicians in performing their duties.
- Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
- Diagnosed problems with electrical or mechanical operations of automated machinery.
- Stocked inventory shelves with supplies needed for daily operations.
- Performed detailed inspection of PCBs for quality assurance purposes.
- Monitored production process to ensure correct operation of all equipment involved in the SMT process.
- Troubleshot issues with defective printed circuit boards.
- Constructed and evaluated electrical components for consumer electronics applications.
- Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
- Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
- Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
- Authored clear and detailed engineering specifications to clarify design details and functional criteria of each unit.
- Repaired faulty components using soldering techniques and specialized tools such as microscopes and tweezers.
- Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
- Conducted regular maintenance checks on all SMT machines, including cleaning and lubricating parts when necessary.
- Assembled electronic components by hand as needed for product testing or prototyping.
- Understood and followed oral and written directions.
Supervisor & General Foreman
Aritech Engineering and Services Pte Ltd
Singapore
03.2005 - 06.2007
- Established and enforced clear goals to keep employees working collaboratively.
- Assessed company operations for compliance with safety standards.
- Involved in on going projects with Police Headquarters, police posts,army camps as well as servicing fire extinguishers.
- Changing new fire alarm panels,smoke & heat detectors and new call points
- Rewired the whole building
- Involved in on-going projects with schools by servicing their fire alarms
Technician
PNE Electric (M) Sdn Bhd
Muadzam Shah- Pahang
01.2000 - 11.2005
- Manufactured emergency lights & transformer.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Followed safety practices to safeguard against injury and damage to property.
- Completed scheduled appointments on time to drive quality service.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Disassembled and repaired damaged sections and fabricated replacements.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Maintained test equipment to safety standards to drive process integrity and data validity.
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
- Operated specialized diagnostic tools used to identify system faults.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Used bolts, rivets and screws to fasten parts.
- Replaced defective components or parts as needed.
- Utilized hand tools and epoxy to safely splice cables.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Worked with cross-functional teams to achieve goals.
Education
Associate of Arts - Diploma in Electric & Electronics
Negeri Institute Technology, Tafe College
Negeri Sembilan, Malaysia12-1998
Skills
- Advanced Troubleshooting
- Technical Documents Comprehension
- Hardware Upgrades
- Hardware Diagnostics
- Mobile Device Management
- Disaster Recovery
- Troubleshooting and Diagnosis
- Training Program Management
- Hardware Configuration
- Issue Resolution
- Security Protocols
Languages
English
First Language
Malay
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Timeline
Senior Technical Support Specialist
On Semiconductor
07.2009 - 03.2023
SMT Technician
Flextronics
07.2007 - 03.2009
Supervisor & General Foreman
Aritech Engineering and Services Pte Ltd
03.2005 - 06.2007
Technician
PNE Electric (M) Sdn Bhd
01.2000 - 11.2005
Associate of Arts - Diploma in Electric & Electronics
Negeri Institute Technology, Tafe College
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