Opera (Property Management System)
Objective
To be a good employee in any sector with all skill that have been learned and experienced. Willing to improve company's productivity and share the knowledge to make the company stands with the higher level of quality. Loyal and generally well-motivated based on the work descriptions.
Customer service
Front desk operations
Complaint handling
Operations management
Guest relations management
To leverage my leadership and organizational skills to create exceptional guest experiences while optimizing front office operations. I aim to contribute to the growth of a dynamic organization by fostering a collaborative, efficient team, improving customer satisfaction, and enhancing operational efficiency, with a focus on long-term success and professional development in hospitality management.
Opera (Property Management System)
MS Office (Power Point, Word, etc)
Internet Application
Name: Ms. Natalie Tan
Company: The Ritz-Carlton Kuala Lumpur
Position: Assistant Rooms Manager