Boon Leong Tan
Quality Director
Seremban, Negeri Sembilan
Summary
Strategic, organized Director of Quality Management with 20 years of experience achieving organizational excellence in Tobacco industry. Excellent leadership and communication skills integrated with analytical abilities to determine areas for potential improvement. Continuously evaluated and improved quality of care and service for up to 12 clients.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
Director of Quality Management
JT International Asia Manufacturing Corporation
Malvar, Batangas
02.2017 - Current
- .Supervise currently running production process in terms of monitoring the product conformance is achieved and maintained in line with product specifications, company and state standards. Ensure the correctness and availability of the product quality data and performance reports.
- Supervise product quality data analysis and address action programs to further improve the product quality. Provide on time information to the related parties with correct product specifications, BOMs, FG certificates.
- Establish new process Quality control requirements before the official commercial production startup. Control the process of planing and requesting to order all necessary quality testing equipment and quality procedure to be in place.
- Ensure communication with Marketing/Sales, QA, HQ QC and R&D aiming to reach understanding the customer needs and conformance.
- Determine quality training needs and develop QC Training programs with other departments to improve the effectiveness of the organization performance. Provides support, coaching and supervision to local Quality teams securing adequate resources allocation and balanced distribution of tasks while ensuring appropriate development of each individual team member of Quality function.
- Maintain the implementation of Best Practices including on site visits to the factories and regular meetings in the region to maintain the proper communication, support and share of Best Practices in conjunction with Global QA/QC initiatives. Control the process of planing and maintaining basic resources needed for department successful performance (machine (QC equipment), method (procedures and work instructions), manpower, measurement (data base), budget).
- Coordinate local and global quality improvement or material cost saving project. Established and tracked progression of the project timeline.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Monitored staff organization and suggested improvements to daily functionality.
- Quality Management representative (QMR) for the integrated Management system for ISO 9001. Ensure internal audit, management review, surveillance audit being perform as per plan. Ensure QMS standard are maintain in accordance to ISO 9001 requirements.
Quality Manager
JT International Tobacco Sbn Bhd
Shah Alam, Selangor
01.2015 - 02.2017
- Updated quality control standards, quality plan, methods and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Responsible to arrange a quality control process for Make/Pack and Primary according to GSC Quality policy and R&D guideline.
- Manage Non-conformity products by follow QUIP process with necessary documentation.
- Manage the work of laboratories, ensures the work of laboratory with reference to human resources, calculates work schedules and work of subordinate task groups. .
- Responsible to maintain QMEs in proper condition and to keep its calibrated according to established plan. Implement QMEs maintenance plan with consideration of global recommended frequency.
- To ensure all new brand specification maintain properly before the production. Prepare new SKU visual specification, conduct new SKU briefing to the Production and QC teams from smooth start up of production to meet production launching date.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Quality Management representative (QMR) for the integrated Management system for ISO 9001. Ensure internal audit, management review, surveillance audit being perform as per plan.
- Ensure communication with Marketing/Sales, QA, HQ QC and R&D aiming to reach understanding the customer needs and conformance.
Quality Improvement Engineer
JT International Tobacco Sdn Bhd
Shah Alam, Selangor
06.2013 - 01.2015
- Analyze and study the root cause, provide the effective corrective action / preventive action measure on the consumer /customer complaint. Work closely with production, engineering & other related department on the action taken to prevent re occurrence of the complaint.
- Analyze and study the root cause, provide the effective corrective action / preventive action. NCNTM. Work closely with supplier to solve the problem.
- Conduct trial for new material to improve quality or decrease cost, analyze and report the result to management.
- Lead local and global project in factory for process improvement analyzed data to identify opportunities for improvement and analyzed data to identify opportunities for process improvement.
Cigarettes Manufacturing Supervisor
Philip Morris Malaysia SDN BHD
Seremban, Negeri Sembilan
01.2012 - 03.2013
- Manage shift operation and planning for production.
- Maintain uptime database of daily analysis result.
- Establishing standard operation procedure, production line, production job, preparing the production line work tools to run production smoothly for now and in the future without any massive modification.
- Project team leader (Continuous Improvement Team) for the production section providing quality and process training for line operator and including for other staffs that was not familiar.
- Guiding the production members on line process and critical inspection area of a product to ensure that quality goes along with quality.
- Monitoring the production operators works performance and discipline during working hours.
- Planning the production operators utilization in other activities related to company requirement.
- Establishing process layout of each process and balancing the process for a better and smooth work flow.
Quality Assurance Technician
Philip Morris Malaysia SDN BHD
Seremban, Negeri Sembilan
03.2003 - 12.2011
- Inspection of all incoming NTMs in accordance with PMI requirement and methods.
- Provide technical support to Cigarettes Manufacturing when machine run ability issue occur, material is derogated when required.
- Sample NTMs in warehouse according to the predetermined sampling plan.
- Inspect physical, chemical and sensory parameter of NTMs / Flavors and match to specification.
- Nonconforming product is handled according to relevant procedures, derogation of materials is performed when required.
- Perform inter laboratory test to check the comparative performance of supplier and affiliate equipment.
- Coordinate material qualification trial according to relevant PMI requirement and provide trial report to Regional MQA.
- Conduct trial for new material to improve quality or decrease cost, analyze and report the result to management.
- Monitor & conduct material shelf life extension according to PMI procedure on monthly basis.
- NCR issuance for all nonconformities materials and follow up the reply of corrective action form the suppliers.
- Assist in preparing information for PMI Supplier Quality Assurance (SQA) system.
- Maintain instruments in the Lab by performing preventive maintenance and calibration routines.
- Assist implementation of PMI Indirect Material Evaluation Program and ensure all the indirect material are evaluated in accordance with relevant PMI requirements.
Incoming Quality Control Technician
Samsung Electronic Display (M) Sdn Bhd
Seremban, Negeri Sembilan
01.1997 - 02.2003
- Support production to confirm or repair the defective Color Display tube.
- To coordinate trial run on the new type Color Display tube, monitor the quality, adjustment time and other related quality issue.
- Create a new specification into the CG adjustment machine for matching the new CDT CG pattern.
- Provide training for CG & Focus adjustment method for new operators.
Education
High School Diploma -
Sekolah Teknik Ampangan (1997)
Seremban, Negeri Sembilan 01.1995 - 12.1996
High School Diploma -
Sekolah Menengah Tuanku Ampuan Dural
Seremban, Negeri Sembilan 01.1992 - 12.1995
Skills
Employee supervision
undefinedTimeline
Director of Quality Management
JT International Asia Manufacturing Corporation
02.2017 - Current
Quality Manager
JT International Tobacco Sbn Bhd
01.2015 - 02.2017
Quality Improvement Engineer
JT International Tobacco Sdn Bhd
06.2013 - 01.2015
Cigarettes Manufacturing Supervisor
Philip Morris Malaysia SDN BHD
01.2012 - 03.2013
Quality Assurance Technician
Philip Morris Malaysia SDN BHD
03.2003 - 12.2011
Incoming Quality Control Technician
Samsung Electronic Display (M) Sdn Bhd
01.1997 - 02.2003
High School Diploma -
Sekolah Teknik Ampangan (1997)
01.1995 - 12.1996
High School Diploma -
Sekolah Menengah Tuanku Ampuan Dural
01.1992 - 12.1995
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