Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Bijaya  Lama

Bijaya Lama

Warehouse Worker
Puchong ,Malaysia

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

16
16
years of professional experience
1
1
Language

Work History

Security Officer

Tairanasa Security Guard Force.
Puchong ,selongor , Malaysia
11.2022 - Current
  • Inspected fire escapes, extinguishers and emergency lighting systems.
  • Updated team and coordinated responsibilities using two-way radio system.
  • Signed in and issued passes to visitors and contractors.
  • De-escalated threatening behaviour with firm and commanding presence.
  • Patrolled facilities to prevent crime and unruly behaviour.
  • Checked bags and identification with keen eye for detail.
  • Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
  • Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
  • Delivered emergency procedures and liaised with police, firefighters and medical staff.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Implemented loss prevention strategies and handled shoplifters for retail clients.
  • Oversaw control room and gatehouse systems.
  • Reported suspicious activities and persons to law enforcement for appropriate incident management.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
  • Monitored, authorised and recorded entrance and departure of vehicles and visitors.

Sales Assistant

Azadea Group
Dubai , United Arab Emirates
05.2013 - 03.2015
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchase.
  • Presented product features and benefits, performing product demonstrations to help visualisation.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Collaborated with sales managers to meet target quote.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Memorised Product and Product range details to provide first-class customer service.
  • Resolved customer objections and disputes with patience and professionalism to promote repeat business.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Received and processed product returns.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Processed returned or exchanged items and provided refunds to customers.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Prepared invoices for customers with large orders or special sales types.

Store Keeper

Azadea Group
Dubai , United Arab Emirates
09.2011 - 03.2013
  • Completed opening and closing procedures each day.
  • Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices.
  • Generated custom store Key Performance Indicators, automating reports with ClearPoint to better monitor performance.
  • Ordered stock to guarantee optimised economic value in line with financial restrictions.
  • Coached team to deliver top-quality customer service and uphold brand values.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Analysed sales trends to improve product availability and enhance profits.
  • Led monthly stock-take and inventory-count activities, resolving discrepancies.
  • Directed shop floor replenishment processes to maximise accuracy and availability of inventory.
  • Built customer rapport by identifying specific needs and making appropriate product recommendations.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Kept awareness of competitor activity and developed ideas to promote store.
  • Challenged and inspired team members to achieve business results.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Provided excellent customer care through prompt complaint resolution and quality of service.
  • Checked invoices from suppliers against physical stock records to identify discrepancies.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Maintained detailed and current records of inventory, personnel activities and business finances.

Warehouse Worker

Azadea Group
Alques , United Arab Emirates
12.2008 - 08.2011
  • Accurately staged and sorted products for loading, improving timely dispatch processes.
  • Picked and despatched high-volume orders accurately.
  • Ensured picking documentation was completed correctly.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
  • Kept accurate stock records using warehouse inventory management software.
  • Prepared warehouse spaces for audit, ensuring orderly access to stock and supplies.
  • Loaded packaged goods on to trucks for shipping.
  • Worked comfortably and confidently at height, accessing elevated products safely and securely.
  • Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
  • Completed work following safety rules for best working practices.
  • Provided flexible working patterns to meet evolving warehouse scheduling needs.
  • Communicated with all levels of staff, maintaining positive, productive working environments.
  • Performed duties safely in line with warehouse rules, promoting best working practices.
  • Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Performed tagging and labelling of warehouse inventory.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Received deliveries and helped to coordinate storage.
  • Prepared items for timely dispatch and safe transportation.
  • Scanned cargo to keep track of freight movements.
  • Loaded vehicles using best practices to avoid over-weight or balance issues.

Education

8 Passed - Economics

Shree Bhadrakali Higher Secondary School
Sindhupalchok,barhabise
03.2002

Skills

Warehouse worker

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Additional Information

Language : English, Hindi, Nepali.

Hight : 5.5

Religion : Buddist.

Nationality : Nepalese.

Passport no : PA2106180

Work of experience,

Worked as a warehouse worker 2 years an Azadea group at Dubai.

Worked as a store keeper 2 years an Azadea group at Dubai.

Worked as a sales associate 2 years an Azadea group in the Dubai mall at Dubai.

Since 2022-11-27 Current working as a security guard under tairanasa security guard force at Malaysia.

Timeline

Security Officer

Tairanasa Security Guard Force.
11.2022 - Current

Sales Assistant

Azadea Group
05.2013 - 03.2015

Store Keeper

Azadea Group
09.2011 - 03.2013

Warehouse Worker

Azadea Group
12.2008 - 08.2011

8 Passed - Economics

Shree Bhadrakali Higher Secondary School
Bijaya Lama Warehouse Worker