Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies Interests
Personal Information
Additional Information
Language Dialects
Timeline
Generic
Bernard Liau Boon Keng

Bernard Liau Boon Keng

Merchant Sales Manager
Puchong

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work History

Merchant Sales Manager

ManagePay CARDS Sdn Bhd
Selangor, USJ 21 Subang
03.2025 - Current

specializing in end-to-end electronic payment solutions including e-wallets, prepaid Mastercards, POS systems, and payment gateway services. MPay serves both government and enterprise clients, and is the white-label technology provider for the Penang government’s PEARL e-wallet initiative. The company is fully integrated with Mastercard and is in the process of expanding to the Visa network, supporting the nation's shift toward a cashless society.

Business Development Executive

KC Finity Sdn Bhd
07.2024 - 02.2025
  • Assistance company to setting Sales & Admin Team
  • Managed to get Reseller from RevPay(OCBC Bank) & Wanna Pay(E-wallet)
  • Digital Marketing via social media
  • Confirmation on December 2024

Sales Manager

Cardbiz payment services Sdn Bhd
12.2022 - 06.2024
  • Managed Internal Sales Team & Sales Agents
  • Account servicing RHB Bank & UOB Bank

Business Development Manager

Infinitec Finsource sdn Bhd (kpkt)
10.2021 - 06.2022
  • -Provide personal financial ie Mortgage loan & Personal loan
  • -set up internal sales team & Product training

Merchant Acquiring Manager

Ingenico Solutions (Malaysia) Sdn Bhd
06.2016 - 02.2017
  • - Successfully become RHB Bank Berhad & Global Payment as Master Merchant in year 2013.
  • - Built up & Managed Internal Merchant Sales Team, Merchant Servicing & Merchant Admin.
  • - Prepare & Submit monthly reports to Senior Management team in Malaysia & Year-End Reports (HQ -Singapore.)
  • - Ensure growth and achieved company Sales KPI for Master Merchant Division.
  • - Promote & Market other division Group of companies’ product to potential Customers.

Merchant Acquiring Manager

Nera Payment Solutions Sdn Bhd
01.2016 - 06.2016

Merchant Acquiring Manager

Nera Infocom (M) Sdn Bhd
02.2013 - 12.2015
  • - Successfully become RHB Bank Berhad & Global Payment as Master Merchant in year 2013.
  • - Built up & Managed Internal Merchant Sales Team, Merchant Servicing & Merchant Admin.
  • - Prepare & Submit monthly reports to Senior Management team in Malaysia & Year-End Reports (HQ -Singapore.)
  • - Ensure growth and achieved company Sales KPI for Master Merchant Division.
  • - Promote & Market other division Group of companies’ product to potential Customers.

Key Account Manager / Senior Executive

Hong Leong Bank Berhad ( Ex-Eon Bank Berhad)
04.2008 - 02.2013
  • Identify and develop new business opportunities with respect to merchant acquiring services to Medium Enterprises and Large corporate organizations.
  • Maintain sales volume growth on personal KPI & conduct periodically account review.
  • Involved in EON Bank Group-Malaysian Retailer-Chain Association (MRCA) Co-Brand Card Loyalty Program and Program was successfully launched in March 2010.
  • Recruit MRCA members as acquiring merchant.
  • Sign up MRCA merchants to participate EON BANK-MRCA Co Brand and got their agreement to contribute loyalty cash point.
  • Assist with marketing activities and merchant-centric campaigns.
  • Maintain and recruit new merchants via specific marketing strategy especially, Pavilion Mall Kuala Lumpur.
  • Coordinate timely account set-ups and installations.
  • Servicing own territory key merchants such as TM Malaysia, Uni. Asia, London Weight Management Group, Purple Cane Group, Waz lian Group, INGENS Sdn Bhd and The Sanctuary Group.

Merchant Business Manager

Efficient Corporate Support Sdn Bhd
11.2007 - 03.2008
  • Company Overview: ( Authorized Agent by GHL System Berhad)
  • New merchant acquisition on Small Medium Enterprises.
  • ( Authorized Agent by GHL System Berhad)

Merchant Sales Executive / Merchant Services Officer

MBF Cards (M) Sdn Bhd
04.2005 - 10.2007
  • New merchant acquisition on (SME) business and large corporate organizations.
  • Servicing existing merchant base (SME) and key merchants.
  • Maintaining minimal growth on overall personal sales volume.
  • Involved in marketing campaigns, terminal installations & retrievals, credit cards acceptance training.

Education

Secondary -

S.M. Raja Ali
01.1992 - 01.1997

Skills

Demonstrated work history

Accomplishments

1992-1997, S.M. Raja Ali, Passed in P.M.R, Passed in S.P.M, Chinese Association – Secretary & Vice Treasurer, Basketball Society, Volley Ball Society

Hobbies Interests

  • Reading
  • Sports

Personal Information

  • Date of Birth: 02/22/79
  • Gender: Male
  • Nationality: Malaysian
  • Marital Status: Married

Additional Information

Driving license (Class D)., Possess own transport., Able to assist merchants in identifying frauds and advice appropriate fraud control measures., Sales & Servicing skills., Computer skills in MS Word, Excel, Internet Explorer, Outlook Express etc.

Language Dialects

English, Bahasa Malaysia, English, Bahasa Malaysia, Mandarin, Cantonese, Hokkien

Timeline

Merchant Sales Manager

ManagePay CARDS Sdn Bhd
03.2025 - Current

Business Development Executive

KC Finity Sdn Bhd
07.2024 - 02.2025

Sales Manager

Cardbiz payment services Sdn Bhd
12.2022 - 06.2024

Business Development Manager

Infinitec Finsource sdn Bhd (kpkt)
10.2021 - 06.2022

Merchant Acquiring Manager

Ingenico Solutions (Malaysia) Sdn Bhd
06.2016 - 02.2017

Merchant Acquiring Manager

Nera Payment Solutions Sdn Bhd
01.2016 - 06.2016

Merchant Acquiring Manager

Nera Infocom (M) Sdn Bhd
02.2013 - 12.2015

Key Account Manager / Senior Executive

Hong Leong Bank Berhad ( Ex-Eon Bank Berhad)
04.2008 - 02.2013

Merchant Business Manager

Efficient Corporate Support Sdn Bhd
11.2007 - 03.2008

Merchant Sales Executive / Merchant Services Officer

MBF Cards (M) Sdn Bhd
04.2005 - 10.2007

Secondary -

S.M. Raja Ali
01.1992 - 01.1997
Bernard Liau Boon KengMerchant Sales Manager