Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Personal Information
Timeline
c7
Berlin Sow

Berlin Sow

Shah Alam,10

Overview

7
7
years of professional experience
1
1
Certification

Work History

Coaching Assistant

Birmingham Badminton Bears
01.2024 - 09.2024
  • Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Assisted in the development of a successful junior badminton program, providing opportunities for younger players to grow within the sport.
  • Enhanced player performance by developing individualized training programs tailored to their specific needs and goals.


Badminton Club Treasurer

Aston University
07.2023 - 07.2024
  • Worked closely with the club president to align financial decisions with organizational goals and priorities.
  • Managed cash flow effectively, ensuring the timely payment of bills and reimbursements to members.
  • Collaborated with event organizers to develop accurate budgets for club-sponsored events, promoting fiscal responsibility.
  • Supported grant applications by preparing accurate financial summaries and collaborating with program staff on proposed budgets.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Boosted member engagement by clearly communicating the club''s financial status at regular meetings and through written updates.

Intern

Tranglo
04.2022 - 07.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
  • Prepared and posted financial journal entries using technically relevant software.
  • Assisted with account reviews and preparation for account reviews.
  • Verified financial journals for clarity and completion under supervisor direction.

Management Trainee

Nakamoto Sdn Bhd
01.2022 - 04.2022
  • Job scope includes data entry, response to customer inquiry, and introducing company's aim, goal, and product to potential clients
  • Advertising bills to be checked to ensure no faculty
  • Compile and sort out files
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Involved in Malaysia's first biggest project (Flower Vending Machine) - Floversary.
  • Boosted sales performance by implementing effective sales strategies and techniques.
  • Collaborated with marketing team to develop promotional materials that attracted potential customers and increased engagement.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

Café Attendant

BizBox
02.2021 - 03.2021
  • Company Overview: A cafe that sells various plants, and combined with a business center that allows customers to send parcels
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
  • Participated in staff training sessions, gaining valuable knowledge on cafe operations and customer service techniques.
  • Operated cash register accurately, maintaining responsibility for proper handling of financial transactions.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Water the plants as well as prune dead parts of the plant
  • Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • A cafe that sells various plants, and combined with a business center that allows customers to send parcels

Logistic runner

Seagull Logistics Sdn Bhd
01.2021 - 01.2021
  • In charge of loading and unloading equipment
  • Organize the working environment to enhanced productivity
  • Assist in delivering packages to customers
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Retail Cashier

Jade Restaurant
01.2019 - 12.2019
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Enters price changes by referring to price sheets and special sale bulletins
  • Collects payments by accepting cash, check, or charge payments from customers and makes changes for cash customers
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Promoter (F&N Event)

Promoter Company
05.2018 - 05.2018
  • Distribute product samples, brochures, fliers, etc
  • To source new sales opportunities
  • Organized rack and shelves to maintain store visual appeal, engage customers, and promote specific merchandised while identifying customers' interest and understanding customer's needs and requirements
  • Use lectures, films, charts, and/or slide shows to attract customers' attention
  • Worked alongside with sales team to enhance teamwork spirit
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Coordinated logistics of promotional materials delivery, ensuring timely arrival at event locations.

Shoe Sales Associate

SoleWhat
01.2018 - 03.2018
  • Greet customers when they enter the store and monitor them in case they need assistance finding items they want
  • Retrieve shoes from shelves and inventory areas for customers, measure customers' feet, and advise them on the type of shoes they should buy
  • Unload, unpack, and store inventory items and in the meantime also learn about merchandise in order to answer customer questions and speak knowledgeably about products
  • Assist in closing the store and preparing the sales floor for customers, which can include designing and setting up sales displays
  • Sweep, straighten shelves, and wipe down displays and work areas to keep the inventory and sales floor areas clean and organized
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.

Education

Master of Science - Enterprise Management

University College Birmingham
Birmingham
09-2024

Bachelor of Science - Financial Analysis

Sunway University
Subang Jaya, Selangor, Malaysia
03.2022

Foundation in Arts -

Sunway College
Subang Jaya, Selangor, Malaysia
02.2019

High school -

SMK Bukit Jalil
12.2017

Skills

  • Python Programming
  • Microsoft Words
  • Excel
  • PowerPoint
  • Fast Learner
  • Adaptability
  • Outgoing Attitude
  • Excellent Communication Skills
  • Problem Solving Skills
  • Team collaboration
  • Effective multitasking
  • Task delegation

Certification

  • Certificate of Participation of Kejohanan Badminton MSSWPKL 2017 (Zon)
  • Certification of Competition for Korean Language Level 1A, 09/01/16
  • Certificate of Participation of Junior Badminton Tournament 2016
  • Certificate of certificate for project work 'Add Math', 01/01/17
  • Black Belt Certificate by Taekwondo Malaysia, 01/01/11
  • Certificate of participation for WenWu Taekwondo Invitation Championship

Languages

English
Proficient
C2
Malay
Upper intermediate
B2
Chinese
Advanced
C1
Cantonese
Upper intermediate
B2

Hobbies and Interests

  • Hiking
  • Badminton
  • Gym
  • Calisthenics
  • Play non-classical piano
  • Chairman of Badminton club (high school)
  • Marching leader for Red Crescent (high school)

Personal Information

  • Date of Birth: 07/13/00
  • Gender: Male
  • Nationality: Malaysian
  • Driving License: D

Timeline

Coaching Assistant

Birmingham Badminton Bears
01.2024 - 09.2024

Badminton Club Treasurer

Aston University
07.2023 - 07.2024

Intern

Tranglo
04.2022 - 07.2022

Management Trainee

Nakamoto Sdn Bhd
01.2022 - 04.2022

Café Attendant

BizBox
02.2021 - 03.2021

Logistic runner

Seagull Logistics Sdn Bhd
01.2021 - 01.2021

Retail Cashier

Jade Restaurant
01.2019 - 12.2019

Promoter (F&N Event)

Promoter Company
05.2018 - 05.2018

Shoe Sales Associate

SoleWhat
01.2018 - 03.2018

Master of Science - Enterprise Management

University College Birmingham

Bachelor of Science - Financial Analysis

Sunway University

Foundation in Arts -

Sunway College

High school -

SMK Bukit Jalil

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Berlin Sow