Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Benjamin Lim Tien Wang

Technology Strategy Director
26-16-3 Prima Midah Heights, Jalan Midah 8, Taman Midah, 56100 Kuala Lumpur

Summary

Result and goal oriented with 16 years of experience in IT sector with a technical background in software development, infrastructure and cellular rollout projects. Coming from a technical background in banking, visual effects, logistic, education, hospitality and airlines and posses good technical knowledge in the various environments and have solid experience in identifying potential risk and improvement plans. Being a jack in trades and master in getting things done my portfolio is a mix of various items that do not always fall under my direct JD, my mission is to get things done and moving.

Overview

16
16
years of professional experience
7
7
years of post-secondary education
6
6
Certifications

Work History

Technology Strategy Director

GxBank
03.2023 - Current
  • Leadership in Bank Launch: Led the development and successful launch of GxBank from inception, overseeing all banking products including CASA accounts, core banking, payments, integration with Grab, data security, onboarding, operations, customer experience, and lending.
  • Executive Management: Effectively managed C-suite executives and the management team, ensuring risk management and program delivery.
  • Process Optimization: Established best practices and optimized program delivery with the development team, serving as interim release manager and change manager.
  • Regulatory Compliance: Navigated complex regulatory environments to ensure full compliance with industry standards while minimizing operational disruptions.
  • Team and Vendor Management: Managed offshore teams and vendors to ensure the successful execution of product implementations.
  • Strategic Alignment: As Strategic Technical Director, aligned frameworks with RMIT policy and ensured governance throughout the organization.
  • Innovation and Community Engagement: Established a Technology Innovation Centre to foster industry partnerships and set up student engagement programs to give back to the community.
  • CTO Responsibilities: Covered various CTO responsibilities to ensure team efficiency and maintain high morale.

Project Manager

Boost Biz
11.2021 - Current

Program Manager for Boost Biz entity, managing program, project and product level of delivery within the organization.

Selected Achievements

  • Managing stakeholders and reporting to C level of product status under Boost Biz.
  • Managing and delivery of products within internal and external parties.
  • Planning of product roadmaps and deliverables to meet commercial and financial targets.
  • Sitting in as Product Manager to run and deliver enhancement for mother app.
  • Manage delivery teams by adopting Agile best practices to improve product delivery speed.

<p>Project Manager</p> <p></p>

AirAsia
11.2018 - 10.2021

Project Manager in the PMO department working on Tech related projects for the airline division,
Selected Achievements

  • Manage transformation project where by applications are to be migrated from on premise solution or AWS to Google Cloud.
  • Manage requirement and migration as well as enhancement for applications to be integrated with Google Cloud Identity.
  • Manage facial recognition project from Program, Project level as well championed solution and product management. Worked closely with C level and business stakeholder to drive vision and translate requirements and goals to the technical team and vendors.
  • Manage demonstration project for facial technology with multiple vendors for public exhibition and for the Prime Minister.
  • Manage international team that are located in various country around the world.
  • Current portfolio of project is at value of over USD 50M.

<p>Project Manager</p>

Genting Malaysia Berhad
04.2017 - 10.2018

Reporting to VP in IT and manage key and strategic IT projects in Genting Malaysia. Project portfolio included the roll out of telecommunication setup in whole of Genting Highland Resort and Fox Theme Park as well as application and infrastructure projects.

Selected Achievements

  • Streamlined and sorted processes on project initializing, execution and closure to best practices in PMI.
  • Manage stakeholders and business users on expectation and delivery.
  • Communicating with senior management in matters of escalation and project budget.
  • Successful rolled out multiple cellular telecommunication sites within Genting Highland with zero impact to business revenue.
  • Identified major risk which resulted in cancellation of project in time and saved company over RM700K.
  • Lead team in global roll of SSO solution and provided technical expertise in problem solving and risk management.

<p>Project Manager</p> <p></p>

Taylor's Education Sdn Bhd
09.2013 - 03.2017

A Project Manager in the PMO department working on IT application and infrastructure projects related project which interfaces with construction projects. Involving from the start of tender preparation till closure of projects and handover to operation teams.

Selected Achievements

  • Lead upgrade of Finance system Sage system and implementation of GST module on time without impacting business.
  • Lead entire project of a new software to automate teachers and student engagement and has won Gold medal in the 8th International Conference on e-Education, e-Business, e-Management and e-Learning (IC4E 2017).
  • Manage upgrade of core routers and wireless controllers in multiple campuses remotely during peak periods without impacting business.
  • Lead installation and testing of smart boardroom for C level directors office upgrade and managing multiple vendors and internal project team.
  • Lead and manage multiple vendors in setup of new office premise and campus, which involve setting up infrastructure backbone, software and audio visual.

<p>Assistant IT Manager</p> <p></p>

Fat Ninjas 
09.2012 - 12.2012

<p>Senior System Admin</p> <p></p>

DHL Cyberjaya
08.2011 - 09.2012

<p>System Support/Pipeline Support</p> <p></p>

Rhythm & Hues Studio Sdn Bhd
12.2009 - 06.2011

<p>Production Support Engineer</p>

Scope International
02.2008 - 11.2009

Education

Northumbria University
Newcastle Upon Tyne
01.2006 - 04.2008

Newcastle University
Newcastle Upon Tyne
01.2005 - 04.2006

Associate of Science -

Taylors College
Subang
01.2002 - 04.2005

Skills

Project Management

Risk Management

Change Management

Customer Service

Time Management

Technical Analysis

Adaptive to changes

Business Analysis

Team Management

Digital Asset Management

Agile Project Management

Scrum Master

Product Management

Remote location team management

Cryptocurrency

Software

Certification

Prince 2

Timeline

Technology Strategy Director

GxBank
03.2023 - Current

Project Manager

Boost Biz
11.2021 - Current

Google Analytics for Beginners

05-2020

Prince 2

06-2019

<p>Project Manager</p> <p></p>

AirAsia
11.2018 - 10.2021

<p>Project Manager</p>

Genting Malaysia Berhad
04.2017 - 10.2018

PMP Certification Preparation

01-2017

Project Management Essential

01-2016

<p>Project Manager</p> <p></p>

Taylor's Education Sdn Bhd
09.2013 - 03.2017

Microsoft Project 2010 (Beginner – Intermediate)

01-2013

<p>Assistant IT Manager</p> <p></p>

Fat Ninjas 
09.2012 - 12.2012

<p>Senior System Admin</p> <p></p>

DHL Cyberjaya
08.2011 - 09.2012

<p>System Support/Pipeline Support</p> <p></p>

Rhythm & Hues Studio Sdn Bhd
12.2009 - 06.2011

Neverfail Certified Implementation Engineer (NCIE) 5.3 (Certificate # 19767)

01-2009

<p>Production Support Engineer</p>

Scope International
02.2008 - 11.2009

Northumbria University
01.2006 - 04.2008

Newcastle University
01.2005 - 04.2006

Associate of Science -

Taylors College
01.2002 - 04.2005
Benjamin Lim Tien WangTechnology Strategy Director