Benjamin Loke Chee Hoe
Grab Driver
Seri Kembangan
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Back up Lorry Driver / Operation Executive
PSA Logistics Sdn Bhd
02.2020 - 03.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Lorry Driver
Duta Pack Enterprise Sdn Bhd
04.2018 - 02.2020
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Supervisor (Roller Shutter Company)
LTW GLOBAL ENTERPRISE
10.2015 - 03.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Operated tools, equipment, and machinery according to safety standards.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Global Operation Officer (Assistant Officer)
Wisma Scope International
07.2011 - 08.2015
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Maintained up-to-date knowledge of software applications, ensuring optimal performance when creating or editing documents.
Sales Adviser
Robinsons the Gardens
09.2008 - 12.2008
- Promote Woman Shoe & Bags
- Increased sales revenue by developing and implementing strategic sales plans.
Casher & Bartender
Golden Screen Cinema
06.2007 - 04.2008
- Serving F&B beverage to Customer
Education
Diploma In Marketing - Business Marketing
SEGI College
01.2009 - 01.2012
SPM - undefined
SMK Taman Yarl
Skills
Active listening
Adaptability and flexibility
Data entry
Microsoft Excel
Customer service
Last Employment
PSA LOGISTIC SDN BHD, Mr. Woon Sze Sheng, 016 4849934
Personal Information
- Height: 160cm
- Weight: 68kg
- Date of Birth: 12/07/88
- Gender: Male
Timeline
Back up Lorry Driver / Operation Executive
PSA Logistics Sdn Bhd
02.2020 - 03.2023
Lorry Driver
Duta Pack Enterprise Sdn Bhd
04.2018 - 02.2020
Supervisor (Roller Shutter Company)
LTW GLOBAL ENTERPRISE
10.2015 - 03.2018
Global Operation Officer (Assistant Officer)
Wisma Scope International
07.2011 - 08.2015
Diploma In Marketing - Business Marketing
SEGI College
01.2009 - 01.2012
Sales Adviser
Robinsons the Gardens
09.2008 - 12.2008
Casher & Bartender
Golden Screen Cinema
06.2007 - 04.2008
SPM - undefined
SMK Taman Yarl
Similar Profiles
GAUTHAMT VELAYUDAMGAUTHAMT VELAYUDAM
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
CHEW YEE LUNCHEW YEE LUN
Business Change Manager at DSV Solutions (DC) Sdn Bhd (F.K.A. Agility Logistics Sdn Bhd)Business Change Manager at DSV Solutions (DC) Sdn Bhd (F.K.A. Agility Logistics Sdn Bhd)
NADZIRAH BINTI ZAINOL ABIDINNADZIRAH BINTI ZAINOL ABIDIN
Export Department at INFINITY LOGISTICS & TRANSPORT SDN BHDExport Department at INFINITY LOGISTICS & TRANSPORT SDN BHD