Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
Fabien Pah Sao Yang

Fabien Pah Sao Yang

Batu Feringgi

Summary

Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams. Resourceful Storekeeper known for high productivity and efficient task completion. Specialize in inventory management, logistical coordination, and financial record-keeping. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds. Skilled in managing shipping, receiving, and inventory tasks with focus on efficiency and accuracy. Have experience in optimizing warehouse operations, improving stock management through innovative strategies, and ensuring seamless flow of goods. Strong organizational skills and ability to work under pressure lead to significant improvements in order fulfillment times and inventory accuracy. Demonstrated capability in coordinating with team members to enhance operational procedures for better productivity. Systematic Shipping Clerk accurately checks documents, resolves concerns, and moves materials. Excellent multitasking, relationship-building and prioritizing skills. Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software. Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Hardworking professional offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Hardworking professional with extensive background making valuable contributions in settings. Detail-oriented professional delivering effective records maintenance and shipping coordination.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Storekeeper

Adidas Malaysia Sdn Bhd
Bayan Lepas
08.2023 - 12.2023
  • Organized shelves, racks, bins, cases, drawers and other areas within the storeroom.
  • Updated stock information on a daily basis in the system.
  • Checked outbound shipments prior to dispatch to confirm accuracy of orders.
  • Reported any damaged or defective goods immediately upon receipt.
  • Monitored stock levels to identify shortages or overages in inventory items.
  • Maintained accurate inventory records using computerized systems.
  • Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
  • Conducted regular cycle counts to verify physical inventories against system data.
  • Ensured proper handling, storage and maintenance of all items in the storeroom.
  • Packed, crated and prepared bills of lading for outgoing shipments.
  • Verified inventory computations' accuracy by comparing to physical counts of stock.
  • Determined quantities of stock needed to replenish departments' supplies.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Updated and maintained store signage and displays.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.

Sales Associate

Adidas Malaysia Sdn Bhd
Bayan Lepas
08.2023 - 12.2023
  • Processed credit card transactions quickly and securely.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Placed special orders or called other stores to find desired items.
  • Maintained records related to sales for store management.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers to determine wants or needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Mechanic

CHIANG MOTOR SDN BHD
George Town
08.2022 - 07.2023
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Ensured safety protocols were followed while working on vehicles.
  • Tested components with appropriate instruments to ensure proper operation.
  • Consulted with customers regarding service options available based upon their needs.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.
  • Monitored shop equipment to maintain safe working condition.
  • Completed required paperwork and delivered to customer.
  • Addressed customer questions and concerns regarding products and services.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Reviewed work orders and discussed with supervisors.
  • Repaired, replaced and adjusted brakes.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.

Finance Assistant

CHIANG MOTOR SDN BHD
George Town
08.2022 - 07.2023
  • Monitored debtors' accounts to ensure timely payment of outstanding invoices.
  • Provided administrative support to the finance department, such as filing documents and responding to queries.
  • Performed ad hoc tasks related to finance operations as requested by senior managers.
  • Managed customer complaints regarding billing errors or discrepancies.
  • Entered data into accounting software packages accurately and efficiently.
  • Maintained a record of all financial transactions, ensuring accuracy and completeness.
  • Processed payments received from customers in an accurate and timely manner.
  • Performed database entry updates to keep information current.
  • Greeted customers, answered account questions and resolved complaints.
  • Assisted in the management of inventory by tracking and reporting stock levels.
  • Provided administrative support to the finance department, including filing, data entry, and document management.

Education

Precision Machining Technology (SKM LEVEL 3)

Penang Skill Development Center
Bayan Lepas, 07
07-2024

Precision Machining Technology (SKM LEVEL 2)

Penang Skill Development Center
Bayan Lepas, 07
05-2023

International Certificate Christian Education-ICCE

Lighthouse Academic International School
Tanjung Bungah, 07
05-2022

IGCSE

Han Chiang High School
George Town, 07
07-2019

Skills

  • Multitasking and Organization
  • Inventory Management
  • Documentation And Reporting
  • Stock control
  • Data Entry
  • Friendly and Positive
  • Problem-Solving
  • Work Planning and Prioritization
  • Microsoft Excel
  • Inventory Tracking
  • Audit tracking
  • Data Analysis

Languages

Chinese
First Language
English
Upper Intermediate (B2)
B2
Malay
Elementary (A2)
A2

Affiliations

  • Badminton
  • Basketball

Certification

  • British Council - English language achievement certificate
  • Certificate of Participation - "Improvement Begin with Me" Motivation Camp

Timeline

Storekeeper

Adidas Malaysia Sdn Bhd
08.2023 - 12.2023

Sales Associate

Adidas Malaysia Sdn Bhd
08.2023 - 12.2023

Mechanic

CHIANG MOTOR SDN BHD
08.2022 - 07.2023

Finance Assistant

CHIANG MOTOR SDN BHD
08.2022 - 07.2023

Precision Machining Technology (SKM LEVEL 3)

Penang Skill Development Center

Precision Machining Technology (SKM LEVEL 2)

Penang Skill Development Center

International Certificate Christian Education-ICCE

Lighthouse Academic International School

IGCSE

Han Chiang High School
Fabien Pah Sao Yang