Figma
Ben Loh
Product Manager & Designer
Dutamas,Kuala Lumpur
Summary
Diligent Senior Product Manager offering 3 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
5
5
Languages
Work History
Product Manager
Bitget Pte Ltd
Singapore
06.2022 - Current
- Conceptualized and deployed 20 enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Run usability testing with users to determine projected demand for products and services.
- Managed product demonstrations and testimonials for performance evaluation.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Coordinated design meetings and decisions with internal departments and teams.
- Spearheaded collaborative efforts to bring products to market.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments.
Senior Product Manager
iCandy Interactive
Kuala Lumpur
03.2022 - 06.2022
- Liaised with communications and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
- Processed incoming bug report analyses to design update roadmaps.
- Designed revamp for company websites that helps increase conversions.
- Spearheaded company projects while collaborating with Marketing & Operations team to push updates and run campaigns.
- Increased user acquisition by 3000% after website revamp through usability testing and creative product implementation.
Product Designer
Justag Sdn Bhd
Kuala Lumpur
06.2020 - 02.2022
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Converted project specifications into drawings and other materials that would be used to create product.
- Identified changes in project scope and modified job schedule accordingly.
- Produced prototypes of more than 350 pages using Figma.
- Negotiated with vendors and for logistics on pricing, services and scheduled shipping windows.
- Contacted proper stakeholders to share changes to project scope and timelines.
- Led projects and analyzed data to identify opportunities for improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to CEO.
Education
Bachelor of Arts - Interactive Design
First City University College
Malaysia 01.2017 - 12.2018
Skills
Project Management
undefinedSoftware
Jira
Confluence
Illustrator
Photoshop
Ms Office
Certification
[IQ Test], [Mensa International] - [Score: 133 IQ]
Timeline
Product Manager
Bitget Pte Ltd
06.2022 - Current
Senior Product Manager
iCandy Interactive
03.2022 - 06.2022
Product Designer
Justag Sdn Bhd
06.2020 - 02.2022
Bachelor of Arts - Interactive Design
First City University College
01.2017 - 12.2018
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