Chai Wei Low

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Mentored junior QA engineers and Interims, providing guidance on best practices and fostering a culture of continuous learning within the team.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Managed defect tracking systems effectively, prioritizing issues appropriately and ensuring timely resolution.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Created detailed bug reports complete with reproduction steps, enabling swift resolution by developers.
• Created test cases and providing several scenarios to fulfill test coverage.
• Executed test when there are features deployment and bug fixes.
• Reviewed team member test cases and providing feedback for their test case refinement.
• Collaborated with developers to ensure timely resolution of identified issues, enhancing overall product performance.
• Experienced in QA management tools including Clickup, TestCollab, Google Spreadsheet, Notion.
• Experienced in data checking tools including Postman and DBeaver.

• Involved in manual testing for POS mobile application https://

apps.apple.com/bw/app/xilnex-cloud-pos/id1493512979

• Involved in manual testing for POS windows application.
• Involved in black box testing and white box testing for POS mobile application.
• Created test scripts and test cases for internal tester and automation engineer.
• Managed and handle reported bug fixes and enhancements of application.
• Experienced in creating UI testing for POS mobile application and windows application.
• Wrote and performed mobile testing using automated tool, including XCUITest.
• Wrote and performed windows application testing using automation tool, including Selenium.
• Experienced in software management tools such as Gitlab, Sourcetree, Tortoise Git, Trello, Asana, Test Link and Microsoft Excel.
• Experienced in software development tools including Xcode, Microsoft Visual Studio 2019, Visual Studio Code, Postman, Azure Data Studio, Robo 3T, DataGrip, Mongo Realm Studio, MySQL Workbench.
• Experienced in MySQL data checking for application.

• Experienced in fixing bugs reported for B2B e-commerce mobile application https:// apps.apple.com/my/app/365-fastorder/id1493920473
• Experienced in developing features of the application.
• Integrated 3rd party libraries to the application.
• Experienced in software management tool including Gitlab, Github, Sourcetree and Microsoft Excel.
• Experienced in software development tools including Xcode, Visual Studio Code, Postman and MySQL Workbench.

• Fixed bugs for e-commerce web application.
• Developed feature for e-commerce web application using Vue JS framework.
• Developed APIs to amend on user interface of web application by using PHP Laravel framework.
• Integrated web application with 3rd party libraries.
• Experienced in software development tools including VS Code, MySQL Workbench and Postman.

• Explained beverage preparation and offered samples to help customers choose ideal items.
• Used POS system to accurately enter orders and process payments.
• Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.