Documentation Preparation and Management
- Prepare and verify essential export documents, including invoices, packing lists, bills of lading, certificates of origin, letters of credit, and export licenses.
Ensure that documents comply with the import/export regulations of the countries involved.
- Maintain accurate and up-to-date records of all shipments and documentation.
Compliance and Regulatory Adherence
- Ensure shipments meet the legal requirements of exporting and importing countries, including customs regulations, tax requirements, and trade agreements.
- Verify that documentation aligns with international trade laws and the specific regulations of each destination country.
- Handle compliance with any international embargoes, sanctions, or other restrictions that could impact shipment.
Coordination with Internal Teams and External Partners
- Work closely with the logistics, sales, and finance teams to coordinate shipments and ensure accurate documentation.
- Liaise with freight forwarders, shipping lines, customs brokers, and other third-party service providers for timely processing and delivery of shipments.
Handling Customs Clearance
- Prepare documents for customs clearance, ensuring they are accurate and complete to avoid delays.
- Resolve issues related to customs documentation or compliance that may arise during the export process.
Tracking Shipments and Troubleshooting
- Monitor shipments and track progress to ensure timely delivery.
- Address and resolve any issues related to shipment delays, missing documents, or customs holds.
Handling Financial Transactions Related to Exports
- Process letters of credit and handle transactions to ensure payment compliance.
- Verify financial documentation to ensure they align with the terms of the export contract.
Customer Service and Communication
- Communicate with clients regarding shipment status, required documentation, and any issues encountered during the export process.
- Ensure clients understand all export requirements and regulations affecting their shipment.
Record-Keeping and Reporting
- Maintain a record of all transactions, including export declarations, bills of lading, and other legal documents.
- Generate reports on export activities, shipment statuses, and any compliance issues.