Bavatharany Visnu
Human Resources Executive
Taman Senai,01
Summary
Proven professional with extensive training in law enforcement techniques at Certis Cisco and adept in HR policies from Electreca Sdn Bhd. Excels in conflict resolution and public safety awareness, demonstrating exceptional organizational skills and teamwork. Achieved increased loyalty through effective customer relationship management, showcasing a commitment to excellence and results.
Overview
5
5
years of professional experience
Work History
Auxiliary Police Officer Trainee
Certis Cisco
08.2024 - 10.2024
- Engaged in comprehensive training programs focused on law enforcement techniques, community policing, and emergency response protocols.
- Developed skills in conflict resolution, effective communication, and crisis management through practical exercises and simulations.
- Participated in physical fitness training to ensure readiness for the demands of law enforcement duties.
- Learned to interpret and apply local laws and regulations, enhancing legal knowledge pertinent to policing.
Human Resources Executive
Electreca Sdn Bhd
08.2023 - 08.2024
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed hiring and onboarding programs for new employees.
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Customer Service Representative and Admin
Aeon Mall
01.2020 - 10.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor Of Human Capital Management (Honours) -
Management And Science University
Shah Alam, Selangor, Malaysia 04.2001 -
Sijil Tinggi Persekolahan Malaysia (STPM)
SMK Sultan Ibrahim
Kulai, Johor, Malaysia 04.2001 -
Sijil Pelajaran Malaysia (SPM)
SMK Senai
Senai, Johor12.2017
Skills
Self-discipline
Surveillance techniques
Physical Fitness
Public Safety Awareness
Microsoft Office
Organizational Skills
Teamwork and Collaboration
Customer Relationship Management
HR policies and procedures
Languages
Tamil
Native language
English
Proficient
C2
Malay
Proficient
C2
Timeline
Auxiliary Police Officer Trainee
Certis Cisco
08.2024 - 10.2024
Human Resources Executive
Electreca Sdn Bhd
08.2023 - 08.2024
Customer Service Representative and Admin
Aeon Mall
01.2020 - 10.2020
Bachelor Of Human Capital Management (Honours) -
Management And Science University
04.2001 -
Sijil Tinggi Persekolahan Malaysia (STPM)
SMK Sultan Ibrahim
04.2001 -
Sijil Pelajaran Malaysia (SPM)
SMK Senai