Nur Syazana binti Rohaizad
Retail Assistant
Ipoh
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Retail Assistant
Growcery Mart
10.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Full Time Athlete
Majlis Sukan Negeri Perak
02.2017 - 09.2022
- Communicated effectively with coaches, teammates, and officials to promote sportsmanship and ensure smooth event organization.
- Displayed excellent sportsmanship, earning the respect of coaches, teammates, opponents, and officials alike.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Managed time effectively while traveling for games, attending practice, and going to classes.
Education
UPSR -
SK Pengkalan
Ipoh, Perak, Malaysia 01.2008 - 01.2013
Sijil Pelajaran Malaysia (SPM) - Aliran Sastera
SMK Pengkalan
Ipoh, Perak, Malaysia 01.2014 - 01.2018
Skills
Customer service
Customer assistance
Patience and empathy
Inventory tracking
Multitasking
Complaint handling
Self-discipline
Personable and friendly
Teamwork and cooperation
Accomplishments
- 2022 - Participated in SUKMA MSN Sepaktakraw Women's Category.
- 2018 - Silver Medalist in SUKMA Perak for Sepaktakraw Women's Team Event.
- 2016 - 3rd Place in MSSD North Kinta Zone Netball Championship (Under 15).
- 2015 - 2nd Place in Cooking Competition during the Life Skills Carnival at School Level.
- 2015 - 3rd Place in MSSD Kinta Utara Netball Championship (Under 15).
- 2015 - Participated in the RPS Open Netball Championship (National Level).
- 2013 - Committee Member of the Netball Club.
Personal Information
- Identification Number: 010205-07-0256
- Age: 21
- Date of Birth: 02/05/01
- Gender: Female
- Marital Status: Single
- Religion: Islam
Certification
Licensed – Kursus Kepengadilan Sepaktakraw Tahap 3 Negeri Perak - 2022
Timeline
Retail Assistant
Growcery Mart
10.2022 - Current
Full Time Athlete
Majlis Sukan Negeri Perak
02.2017 - 09.2022
Sijil Pelajaran Malaysia (SPM) - Aliran Sastera
SMK Pengkalan
01.2014 - 01.2018
UPSR -
SK Pengkalan
01.2008 - 01.2013
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