Kenny Chia Wen Foong
Seremban
Summary
Reliable Manager and Installer with 10 years of experience in COWAY Installation and Homecare Product. Lifts up pounds safely and effectively and follows directions to complete tasks accurately.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Technical position. Ready to help team achieve company goals.
Overview
2025
2025
years of professional experience
2002
2002
years of post-secondary education
3
3
Languages
Work History
Coway Technician Manager
COWAY (MALAYSIA) SDN BHD
1 2022 - Current
- Company Overview: Water Filter & Home Care product
- Water Filter & Home Care product
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Coway Technician
COWAY (MALAYSIA) SDN BHD
12.2014 - 12.2022
- Company Overview: Water filter & Homecare
- Daily installation and repairing for customer house
- Calling and appoint with customer and arrange plan route ( N.sembilan area , Melaka , Triang)
- Explanation of product usage
- Water filter & Homecare
Senior Technician Cum Collector
PRIMA UNITY SDN.BHD
06.2011 - 05.2013
- Company Overview: Computer
- Collect daily sales
- Repairing and servicing computer
- Preparing daily and monthly sales report
- Knowledge of Internet and Electronic component
- Computer
Senior Technician Cum Collector
S & K Wellform Sdn Bhd
03.2006 - 03.2011
- Company Overview: Family Entertainment
- Collecting daily sales
- Conduct maintenance and routine check for every branches
- Solving every problem that meet in every branches
- Analyzing and diagnosing mechanical problems
- Handling monthly sales report and salary wages
- Family Entertainment
Supervisor cum technician
Focus point vision care group
01.2003 - 01.2006
- Company Overview: Optical
- Sales and promotion of Companys products
- Gather market feedback on pricing and product activities
- Grinding lenses
- Dispensing optical in eye test
- Providing before and aftersales service to customers
- Perform daily duties including stock audit, display of stocks, handling of paperwork
- Presenting product knowledge, manage and to handle all types of customer
- Develop and maintain relationship with customers to ensure recurrent sales
- Optical
Junior sale
BEST PHONE Enterprise
01.2002 - 01.2003
- Company Overview: Selling handphone and repairing
- Selling hand phone and customer service
- Repairing handphone
- Selling handphone and repairing
Education
Primary/Secondary School/SPM - Science
None
Skills
Technical support
Sales
Maintenance and repairs
Problem-solving
Customer service
Quality control
Component replacement
Written/Verbal communication
Electrical repair
Multitasking and organization
Team Training
Documentation and reporting
Work Planning and Prioritization
Operation Monitoring
Customer rapport
Preferences
RM4500- 5000, 3 months notice
Miscellaneous
yes, Immediately
Personalparticulars
40, 08/21/84, Malaysia, Male, 840821-05-5079, Malaysia
References
Nil
Education - Highestqualification
Science, -, None, Malaysia, Grade C/3rd Class, 01/01/02
Timeline
Coway Technician
COWAY (MALAYSIA) SDN BHD
12.2014 - 12.2022
Senior Technician Cum Collector
PRIMA UNITY SDN.BHD
06.2011 - 05.2013
Senior Technician Cum Collector
S & K Wellform Sdn Bhd
03.2006 - 03.2011
Supervisor cum technician
Focus point vision care group
01.2003 - 01.2006
Junior sale
BEST PHONE Enterprise
01.2002 - 01.2003
Coway Technician Manager
COWAY (MALAYSIA) SDN BHD
1 2022 - Current
Primary/Secondary School/SPM - Science
None
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