Ban Loong Ng
Marketing And Sales Senior Executive
Batu Caves
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Operator Technician
North Island Mussel Ltd
Tauranga
08.2022 - 06.2023
- Kept accurate records of defective units or products.
- Set up machines to start production cycles and controlled machine settings.
- Fed raw materials into machines.
- Inspected machine parts with measuring tools.
Marketing and Sales Executive
Well Home(MM2H) SDN BHD
Petaling Jaya
01.2019 - 07.2022
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Service Representative
Food Panda
Kuala Lumpur
06.2017 - 11.2018
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
Management Assistant
Tuck Cheong Loong Trading Sdn Bhd
Kuala Lumpur
12.2012 - 04.2016
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Oversaw training and onboarding process for all newly hired employees.
Education
Diploma - Finance And Investment
University Tunku Abdul Rahman
Setapak, Kuala Lumpur 03.2011 - 11.2013
Additional Information
Personalities: Optimistic, Humorous, Hard-working
Hobbies
Badminton, Watch Movie, Singing
Timeline
Operator Technician
North Island Mussel Ltd
08.2022 - 06.2023
Marketing and Sales Executive
Well Home(MM2H) SDN BHD
01.2019 - 07.2022
Customer Service Representative
Food Panda
06.2017 - 11.2018
Management Assistant
Tuck Cheong Loong Trading Sdn Bhd
12.2012 - 04.2016
Diploma - Finance And Investment
University Tunku Abdul Rahman
03.2011 - 11.2013
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