Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
Streamlined hub operations by implementing efficient processes and procedures.
Implemented new inventory management system to maintain optimal stock levels and minimize waste.
Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
Country Ops Senior Supervisor
Aramex Logistics
02.2019 - 07.2022
Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
Acting Hub Manager
Lazada Malaysia
05.2016 - 02.2019
Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
Streamlined hub operations by implementing efficient processes and procedures.
Implemented new inventory management system to maintain optimal stock levels and minimize waste.
Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.