Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Accomplishments
Additional Info
Timeline
Generic
Balachander Selvarajoo

Balachander Selvarajoo

Senior Manager
Kuala Lumpur

Summary

Motivated and adaptable professional eager to embrace new challenges and opportunities for growth within a dynamic corporate environment. Committed to contributing effectively to organizational goals while continuously enhancing skills through hands on experience and training. Seeking a career oriented position in a reputable organization that values innovation and offers pathways for professional development based on demonstrated abilities. Passionate about leveraging expertise to create a meaningful impact in the complexities of the corporate landscape.

Overview

15
15
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Senior Manager

Ambank (M) Berhad
09.2023 - Current
  • Supervise end-to-end post-trade activities, including trade validation, confirmations, settlements, and reconciliations for products such as FX, MM, Fixed Income, IRS, CCS, and derivatives.
  • Ensure all transactions are processed accurately, and settled within market deadlines and cut-off times.
  • Oversee daily cash, nostro reconciliations, and funding arrangements.
  • Lead and guide the treasury operations team to deliver high-quality, timely, and compliant services.
  • Act as Deputy Head and assume responsibilities in the absence of the department head.
  • Build and maintain a high-performance culture by coaching and mentoring team members.
  • Establish and maintain strong internal controls, and risk management processes.
  • Identify, escalate, and resolve any operational, settlement, or compliance risks.
  • Drive root-cause analysis and implement corrective/preventive actions for operational issues.
  • Ensure full adherence to Bank Negara Malaysia (BNM) requirements, AML/CFT standards, and internal compliance policies.
  • Collaborate with technology teams and business units to enhance operational systems (e.g., Murex, Bancs or in-house platforms).
  • Drive automation initiatives, straight-through processing (STP), and process reengineering to improve efficiency and reduce operational risks.
  • Monitor and test BCP (Business Continuity Planning) scenarios for operational resilience.
  • Liaise with the front office, risk, finance, audit, compliance, and technology teams to ensure seamless end to end processing and reporting.
  • Support new product launches, system upgrades, or regulatory changes by providing operational input.

Senior Manager

Ambank (M) Berhad
03.2023 - 08.2023
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.
  • Manage end-to-end post-trade operations for equities, including settlement and reporting.
  • Coordinate with custodians, depositories, and exchanges to ensure smooth settlement processes.
  • Oversee fund and securities movement between client accounts and clearing members.
  • Supervise the opening, maintenance, and closure of client trading and safekeeping accounts.
  • Ensure the accuracy of client master data, risk parameters, and account configurations.
  • Lead automation and workflow improvements to enhance operational efficiency and accuracy.
  • Partner with IT/Tech teams to troubleshoot system issues and enhance broking platform functionality.
  • Lead and mentor a team of operations executives handling trade processing, reconciliation, and client servicing.
  • Define team goals, allocate responsibilities, and monitor performance against KPIs.

Manager

Standard Chartered Bank GBS KL
08.2022 - 02.2023
  • Current role: Client Services Manager, SCB HK Custody clients
  • 1) BAU Processes
  • - Primary clients contact point for daily BAU issues
  • - Attend to client queries related to Hong Kong market trades settlement, corporate action, account opening, reconciliation, billing and invoices via email or phone calls.
  • - Daily BAU update on trade status for Equities, Bond, Bond Connect and Stock Connect.
  • - To response back to client queries within the agreed turnaround time.
  • - To ensure client instructions sent via Fax or Email being attended on time.
  • - EOD reporting for settled trades and market allegement.
  • - Monitoring of client stamp duty payment for onward payment to IRD.
  • - Review client submitted documents for physical certificates withdrawal, deposit and scrip fee concession prior submission to settlement team.
  • - Manage client escalations and complaints, escalate to higher level if needed.
  • - To provide support on client ad-hoc request, such as statement request, event notifications & market information.
  • FMO KL - Prime Services Ops (HK Client Services)
  • Accomplished multiple tasks within established timeframes.

Manager

CIMB Bank Berhad
04.2021 - 07.2022
  • Current role: Team Lead for Regional Equity Derivatives Operations
  • 1) BAU Processes
  • Supporting as back-office operation team for treasury products via treasury system (MUREX) for Equity Derivatives & Commodities team.
  • List of CIMB regional entities being governed: CIMB Singapore, Hong Kong & Labuan
  • 2) Handling teams work schedule arrangement & delegate workload/BAU as we handle on rotation basis.
  • 3) Govern team's Daily BAU routine and assist team members when it's necessary such as high volume, shorthanded, major discrepancies/queries from any parties and etc.
  • 4) Attending meetings and brief team members on any changes/updates regards to work.
  • 5) Identify and mitigate all material risk items and service issues and escalate to team lead/management on a timely basis.
  • 6) Checking monthly holdings reconciliation for all entities.
  • 7) Checking on daily reconciliation for all entities, delegate to designated team member and resolve (if there's any reconciliation breaks) together with team member if assistance is needed.
  • 8) Contribute to team by seeking for continuous improvement in performing daily BAU such as simplified excel, enhancement on the existing system together with IT in order to ease the workload of team members.
  • Products/ Processes:
  • A. Structured Product (Equity underlying)
  • B. Equity Hedging
  • C. Futures
  • D. Structured Warrant
  • I. Validation
  • Ii. Matching & Settlements
  • Iii. Settlement cash funding / repatriation & FX
  • Iv. Period observation & maturity settlements
  • V. Corporate action events
  • Vi. Monitoring of margin balances
  • Vii. Shares & cash reconciliation
  • Viii. SSI maintenance
  • Assistant Manager | Sept 2017 - Mar 2021
  • Regional Treasury & Commodities Operations

Senior Operations Analyst

Deutsche Bank Berhad
10.2015 - 09.2017
  • Treasury / Global Market Operations
  • Work Description
  • 1) BAU Processes
  • Supporting as back-office operation team for treasury products - Equities, Bond, Option, Swap (IRS & CCS), Commodities & Structured Product for Global Market Operations.
  • Products/ Processes:
  • A. Equity & Bond
  • B. Structured Product, Option & Swap
  • C. Commodity futures
  • I. Validation
  • Ii. Matching & Settlements
  • Iii. Settlement cash funding / repatriation
  • Iv. Period observation & maturity settlements
  • V. Corporate action events
  • Vi. Monitoring of margin balances
  • Vii. Shares & cash reconciliation
  • Other BAU tasks
  • 1. Monitor and manage funding of Nostro accounts, and ensure all breaks/ short in funding are reconcile and rectify in timely manner.
  • 2. Attend to trades related queries and response back to relevant parties in timely and promptly.
  • 3. Document work-flows and procedural changes & amendments as necessary -exchange requirements or automation improvements.
  • 4. Identify and mitigate all material risk items and service issues and escalate to team lead/management on a timely basis.
  • 5. Participate in working groups and project teams to provide subject matter expertise on function, procedure and control.

Operations Analyst

Deutsche Bank Berhad
08.2013 - 09.2015
  • Custody & Securities Operations (CSO)
  • Work Description
  • 1) BAU Processes
  • Supporting as back-office operation team for equity trades settlement in Custody and Settlement Operations.
  • Products/ Processes (Domestic and Global settlement) :
  • A. Equity, Bond & Securities Borrowing and Lending (SBL)
  • I. Validation
  • Ii. Matching & Settlements
  • Iii. Settlement cash funding / repatriation & FX
  • Iv. Corporate action events
  • V. Shares & cash reconciliation
  • Other BAU tasks
  • 1. MIS reporting of operational and trading exposures to management.
  • 2. Attend to trades related queries and response back to relevant parties in timely and promptly.
  • 3. Assist in client static data setup such as Standard Settlement Instructions etc.
  • 4. Monitor and manage funding of Nostro accounts, and ensure all breaks/ short in funding are reconcile and rectify, in a timely manner.
  • 5. Advising clients on the queries sent by clients via emails as well as phone calls in timely manner.
  • 6. Engage in Bursa User Acceptance Testing (UAT) (once a year).
  • 7. Conducting testing in internal systems to make sure it’s meeting the requirements to conduct daily BAU.

Assistant Manager

Citigroup Transaction Services (M) Sdn Bhd
07.2012 - 07.2013
  • Custody Operations Settlement

Staff Officer

HSBC Bank Malaysia Berhad
12.2010 - 06.2012
  • Custody & Securities Services (HSS)
  • Clerk | October 2007 – November 2010

Education

Certification - Business Administration, Management & Operations

Olympia College | Raffles Education Group
01-2011

Certification - Managing Change in The Global Transaction Banking

The International Faculty of Finance (IFF)
04.2001 -

Certification -

Asian Banking School
04.2001 -

Skills

  • Teamwork Spirit
  • Good Leadership and Communication skills
  • Ethical and Morale
  • Operations management
  • Data analytics
  • Data-driven decision making
  • Teamwork and collaboration

Certification

The International Faculty of Finance (IFF) - 2014 Managing Change in the Global Transaction Banking Environment

References

Mithila, Bai, Ex Manager in CIMB Bank, +60 12 483 0051, CIMB Bank

Accomplishments

  • 1) Successfully reduced the time taken to reconcile shares position between position in MUREX system and various counterparties via excel macro.
  • 2) Successfully reduced the time taken to prepare manual instruction for equity purchase trade settlement funding by releasing the funding instruction (MT202) from MUREX system instead -Saved ample of time & reduced error by 100% from manual instructions
  • 2) Successfully reduced the time taken to upload/ manual input of equity trade instruction into custody system by validate & release instructions (MT54X) from MUREX system instead -Saved ample of time & reduced error by 100% from input of trades to pre-fund for the trades.

Additional Info

  • Quick learner
  • Quality focused with attention to detail
  • Ability to schedule and prioritize tasks in a manner that optimizes efficiency and effectiveness
  • Comfortable communicating with employees of all levels within the company
  • Good organizational skills with ability to perform well under pressure and manage multiple priorities
  • Ability to pay close attention to detail, multi-task, and coordinate various activities simultaneously
  • Self-motivated, with the ability to motivate, support and mentor others
  • Good interpersonal skills with a high level of integrity
  • Strong people/teamwork skills, yet able to work independently
  • Ability to work flexible hours in support of global counterparties
  • Ability to adapt positively to an ever-changing environment

Timeline

Senior Manager

Ambank (M) Berhad
09.2023 - Current

Senior Manager

Ambank (M) Berhad
03.2023 - 08.2023

Manager

Standard Chartered Bank GBS KL
08.2022 - 02.2023

Manager

CIMB Bank Berhad
04.2021 - 07.2022

Senior Operations Analyst

Deutsche Bank Berhad
10.2015 - 09.2017

Operations Analyst

Deutsche Bank Berhad
08.2013 - 09.2015

Assistant Manager

Citigroup Transaction Services (M) Sdn Bhd
07.2012 - 07.2013

Staff Officer

HSBC Bank Malaysia Berhad
12.2010 - 06.2012

Certification - Managing Change in The Global Transaction Banking

The International Faculty of Finance (IFF)
04.2001 -

Certification -

Asian Banking School
04.2001 -

Certification - Business Administration, Management & Operations

Olympia College | Raffles Education Group

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Balachander SelvarajooSenior Manager