Siti Habsah Mansor
HR Assistant
Sungai Petani, Kedah,02
Summary
I Offering blend of organizational skills and readiness to learn in dynamic HR setting. Brings foundational understanding of office administration and human resource practices, with focus on accuracy and confidentiality. Ready to use and develop administrative and communication skills in any undertaking roles.
Overview
10
10
years of professional experience
1
1
Language
Work History
Sr. HR Clerk
Exzone Precision Engineering Sdn Bhd
01.2020 - 11.2021
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Answered and redirected incoming phone calls for office.
- Contributed to annual budget planning by analyzing compensation data and providing recommendations for adjustments as needed.
- Managed employee exit interviews and paperwork.
- Optimized office efficiency by managing paperwork, organizing mail effectively, and enhancing organization.
- Facilitated the integration of new employees into the organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Enhanced HR department efficiency by streamlining administrative tasks and maintaining organized records.
- Improved employee retention by implementing effective onboarding processes and training programs.
- Successfully managed employee leave requests while ensuring compliance with FMLA regulations and company policies.
- Organized various company events and gatherings, fostering a strong sense of community and teamwork among employees.
- Collaborated with hiring managers to create detailed job descriptions accurately reflecting position requirements.
- Conducted exit interviews to gain valuable insights into workplace improvements needed for increased employee satisfaction.
- Processed and accurately recorded new hires, terminations, transfers and promotions into HRIS.
- Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
- Managed sensitive employee relations issues with discretion, conducting investigations when necessary to resolve conflicts or grievances.
- Ensured legal compliance with employment laws and regulations through regular audits of personnel files and documentation.
Commercial Assistant
Grobio Industry Sdn Bhd
02.2019 - 12.2019
- Increased customer satisfaction by providing timely and accurate product information, addressing inquiries, and resolving issues.
- Maintained office supply inventory and ordered new supplies when needed.
- Managed logistics for shipments, coordinating with carriers to ensure timely deliveries.
- Created, edited and forwarded spreadsheets and documents.
- Supported sales representatives by preparing accurate quotes, proposals, and presentations tailored to prospective clients'' needs.
- Designed optimized filing system for office to maximize efficiency.
- Improved efficiency in inventory management by conducting regular audits, reconciling discrepancies, and implementing corrective measures when necessary.
- Processed purchase orders promptly, ensuring accuracy in documentation and compliance with company policies.
- Streamlined order processing by coordinating with various departments to ensure timely delivery of goods.
- Assisted in contract negotiations, resulting in improved terms for both parties involved.
- Maintained positive client relationships through regular communication and excellent customer service.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Updated and maintained confidential databases and records.
- Created and managed office systems to efficiently deal with documentation.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
HR Generalist
Avantis Technologies Sdn Bhd
09.2016 - 01.2019
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Improved employee retention by implementing effective onboarding and training programs.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Handle foreign workers work permit renewals.
Administrative Assistant
Iretex (M) Sdn Bhd
06.2011 - 07.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Education
Islamic Studies - Syariah
Kolej Universiti Insaniah
Alor Setar 04.2001 -
Skills
HR policies
Timeline
Sr. HR Clerk
Exzone Precision Engineering Sdn Bhd
01.2020 - 11.2021
Commercial Assistant
Grobio Industry Sdn Bhd
02.2019 - 12.2019
HR Generalist
Avantis Technologies Sdn Bhd
09.2016 - 01.2019
Administrative Assistant
Iretex (M) Sdn Bhd
06.2011 - 07.2016
Islamic Studies - Syariah
Kolej Universiti Insaniah
04.2001 -
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