MD TARIQ
Kolkata,West Bengal
Summary
Accomplished Restaurant Manager with a proven track record at NKD Pizza ABU Dhabi, excelling in setting up efficient kitchens and ensuring strict food safety compliance. Expert in POS system operations and managing inventory with a focus on maintaining a 20% food cost. Proven ability to lead teams to deliver outstanding customer service. Skilled in both operational management and staff development, with strong organizational and supervisory abilities. Maintains excellent relationships with suppliers across the UAE.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
NKD Pizza Abu Dhabi
Abu Dhabi
09.2018 - Current
- Experience in Setting up a Kitchen from the scratch
- Installed 2 Kitchens in Abu Dhabi for NKD and 6 brands across
- Kitchens including Burgers, Pizzas, Sandwiches, and Arabic Shawarma
- Guaranteed compliance with food safety procedures and quality control guidelines
- In-depth knowledge of various POS - Sapaad, IIKO, Foodics
- Have worked on setting up the inventory management system in the POS and managing Food costs at 20%
- Hired, trained, and coached 20+ staff members on customer service skills, Food, and Beverages knowledge
- Handle Payroll calculations for the 25 staff across Abu Dhabi
- Relationships with Suppliers
- Managed payroll records accurately ensuring timely payment of wages.
- Coordinated kitchen workflow to optimize supply usage and preparation time.
- Monitored restaurant equipment to schedule maintenance and repairs.
Section Head
Kitopi Dubai
Dubai
02.2018 - 08.2018
- My daily responsibilities include: Overseeing Multiple Brands:
- Managing and ensuring the smooth operation of all the brands under my supervision.
- Staff Management:
- Handling a team of 10 staff per shift, creating schedules, and ensuring that everyone adheres to the brand standards.
- Food Backup and Inventory:
- Checking and maintaining food backup to ensure the business runs efficiently, arranging items, and managing all dairy-based orders.
- Equipment and Safety Checks:
- Monitoring temperature sheets and equipment, ensuring everything is functioning properly, and reporting any issues to superiors.
- Cleanliness and Hygiene: Ensuring that all equipment is clean and meets hygiene standards, monitoring frozen food, and disposing of items according to company protocols.
- Assisting the team during busy hours and ensuring that all food served to customers is fresh and prepared with the highest level of hygiene.
Tribe Member / Supervisor
NKD Pizza Dubai
Dubai
05.2015 - 01.2018
- Understanding and communicating brand standards to staff to ensure adherence to company protocols
- Assisting with tasks such as ordering food, liaising with suppliers, and following up on deliveries
- Managing item arrangement, monitoring dairy temperature sheets, and controlling food wastage by instructing staff to prepare only the necessary quantity
- Keeping the restaurant clean and ensuring delivery riders carry the correct food to minimize customer complaints
- Reporting customer complaints and other issues to the manager and taking appropriate action to resolve them
Office Messenger / Food Controllers
ACCI General Trading LLC Dubai
Dubai
12.2012 - 04.2015
- Operated company vehicles to transport, deliver and pick up packages on assigned routes
- Obtained signatures and payments, and arranged for recipients to make payments
- Ensured safe delivery of confidential material by adhering to proper protocol for secure transport methods
- Loaded vehicles with listed goods, checking for proper loading and taking precautions with hazardous goods
- Taking precautions with hazardous goods. Communicated with customers to provide updates on delivery status
Education
Diploma of Higher Education -
St Xavier
KolkataSkills
- Strong customer service skills
- Staff Scheduling
- Operations Management
- Customer Engagement
- Point of Sale (POS) system operation
- Food Service Background
- Kitchen equipment operation and maintenance
- Team Management
- Passion for customer satisfaction
- Recruitment
- Employee Retention
- Leadership abilities
- Supervisory skills
- Shift management
- UAE Valid Driving License
LANGUAGES
English Fluent
Hindi Native
Urdu Native
Bengali Native
Timeline
Restaurant Manager
NKD Pizza Abu Dhabi
09.2018 - Current
Section Head
Kitopi Dubai
02.2018 - 08.2018
Tribe Member / Supervisor
NKD Pizza Dubai
05.2015 - 01.2018
Office Messenger / Food Controllers
ACCI General Trading LLC Dubai
12.2012 - 04.2015
Diploma of Higher Education -
St Xavier