Angelo Daniell
Tuaran, Sabah
Summary
Driven by a commitment to excellence, I leveraged customer service and payment processing skills at 7-11 Convenience Store, enhancing client satisfaction and repeat business. Mastering new techniques and fostering client relationships at Defino Salon De Coiffure, I significantly contributed to service quality and efficiency.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Store Associate
7-11 Convenience Store
02.2022 - 06.2024
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Banquet Server
Nexus Resort & Spa Karambunai
03.2020 - 08.2022
- Handled food and beverage orders for up to 50-100 guests, delivering prompt and friendly service.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Junior Hairstylist
Defino Salon De Coiffure
08.2021 - 02.2022
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Expanded the range of offered services by mastering new coloring techniques such as balayage and ombre.
- Increased repeat business through building rapport with clients, understanding their preferences, and delivering consistent results.
- Developed long-lasting client relationships by providing exceptional customer service and follow-up care.
Education
Diploma Barber -
Institut Kecantikan Nuvis Sabah
Kota Kinabalu, Malaysia 04.2001 -
Sijil Kemahiran Malaysia (II) in Hairdressing -
Institut Kecantikan Nuvis Sabah
Kota Kinabalu, Malaysia 04.2001 -
Sijil Pelajaran Malaysia -
SMK Tamparuli
Tamparuli, Malaysia 04.2001 -
Skills
Customer Service
Languages
Malay
Native language
English
Upper intermediate
B2
Certification
SKM (II) in Hairdressing
Timeline
Store Associate
7-11 Convenience Store
02.2022 - 06.2024
Junior Hairstylist
Defino Salon De Coiffure
08.2021 - 02.2022
SKM (II) in Hairdressing
08-2021
Diploma Barber
08-2021
Banquet Server
Nexus Resort & Spa Karambunai
03.2020 - 08.2022
Diploma Barber -
Institut Kecantikan Nuvis Sabah
04.2001 -
Sijil Kemahiran Malaysia (II) in Hairdressing -
Institut Kecantikan Nuvis Sabah
04.2001 -
Sijil Pelajaran Malaysia -
SMK Tamparuli
04.2001 -
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